What are the responsibilities and job description for the Customs Brokerage Specialist CHB position at DACHSER?
Description:
The Customs House Brokerage Specialist is responsible for supporting all aspects of the daily operations of customs house brokerage for DACHSER USA’s Air & Sea Logistics division.
- Submits timely CHB entries/ classification/handling OGA’s and provides dispatch assistance.
- Monitors and pays statements as directed by the Import Manager.
- Maintains communications and provides customer service to customers, carriers, vendors and other DACHSER offices.
- Capable of handling billing clients/ approval of vendor invoices.
- Coordinates ISF and files ISF prior to 48- 72 hours prior to vessel departure
- Maintains knowledge of regulations and ensures complete compliance with all legal requirements and corporate policies and procedures.
- Performs other duties as required and assigned.
Requirements:
- High school diploma or its equivalent.
- Minimum 3-4 years of experience working in customs brokerage.
- Desire and ability to provide excellent customer service required. Position will interact with customers by phone, email and in-person frequently.
- Professional demeanor, including excellent written & verbal communication skills.
- Proficiency in Windows programs, specifically Word and Excel.
- Stellar organizational skills and the ability to meet deadlines.
- Ability to work independently or as part of a team.
PHYSICAL DEMANDS/ Work Environment:
- No heavy lifting is expected; although exertion of up to 20 pounds of force may be required on occasion.
- Manual dexterity for the use of common office equipment, such as computers, copiers, fax machines, etc.
- Sitting for extended periods of time is common.
- Hearing and vision within average range to receive ordinary information and to prepare or inspect documents.
- This position is performed in a traditional office setting.
- These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of this job.
DISCLAIMER:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
