Loan Assistant

Job Summary

Responsible for supporting business and agricultural customers by providing direct administrative support to the lending staff and playing a critical role in the execution of the Bank credit and lending process.  As a Loan Assistant, you will interact, support, and build relationships with a variety of internal and external clients. A drive to succeed, desire to learn new skills, an affinity for numbers, and a passion for providing excellent customer service are keys to success.

Essential Functions                                                

• Understand lending policies, procedures and regulations, and perform duties in such a way as to maintain compliance with stated standards
• Act as intermediary credit process expert between Banker and Loan Processing or Credit Operations
• Participate actively in lending workflow to ensure quality and timely service to Bank loan customers
• Order loan documents, review loan documents for accuracy and completeness, print loan documents for banker review, and ensure all documents are properly executed by banker and customer
• Set up, manage, and provide ongoing maintenance to electronic customer files in accordance with Bank guidelines
• Follow up on outstanding items, request documentation, and provide updates as documentation is received
• Manage the IMM E-sign for documents
• Disburse loan proceeds
• Provide applicable disclosures in accordance with regulatory requirements
• Monitor and manage new, renewed, and paid loan report to ensure timely processing
• Monitor and manage reports to provide timely feedback and follow-up on any necessary or outstanding items
• Promote and implement the Bank’s service philosophies
• Other duties as assigned

Education & Experience

• High school diploma or general education degree (GED) required
• Three years of general banking experience; or prior lending or loan processing experience preferred
• Knowledge of Federal Banking Regulations
• Requires good organizational, interpersonal communications, and customer relations skills
• Strong verbal and written communication, customer service, organizational, time management, and multi-tasking skills
• Working knowledge of Microsoft Excel and MS Word; basic keyboarding and calculator skills; must be able to do simple math and carry out written instructions
• Work occasionally requires more than 40 hours per week to perform essential functions of the position

We offer the opportunity for career growth and development in a professional and pleasant working environment. We offer a competitive salary and exceptional benefits package including: 

• Health Insurance-Dacotah Bank pays 100% of the premium, family and individual coverage
• Dental Insurance-Dacotah Bank pays 100% of the premium, family and individual coverage
• Health Savings Account
• Life Insurance for the employee and family
• Paid Vacation and Sick Time
• Retirement Plan Options
• Additional Perks and Benefits