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Consumer Credit Operations Supervisor

Dacotah Banks
Aberdeen, SD Full Time
POSTED ON 2/17/2025
AVAILABLE BEFORE 5/9/2025

Job Summary

The Consumer Credit Operations Supervisor supports the consumer lending function by supervising and training consumer credit operations specialists, preparing documents, onboarding, and imaging consumer loans, and performing collateral tasks related to consumer loans.

Essential Functions

Employees must be able to perform the essential functions of this position satisfactorily or make a request for reasonable accommodations as needed.

  • Train, supervise, and provide guidance to Consumer Credit Operations Specialists
  • Accurate and timely preparation of consumer loan documents along with review functions to ensure compliance with regulatory requirements and bank policies
  • Onboarding and servicing functions related to consumer loans on the bank's core system. This includes maintenance functions, reviewing various notices and reports, and checking back the prior day's work
  • Responsible for storing documents and configuring consumer loans in the document imaging system
  • Works with various aspects of collateral to ensure collateral is perfected and lien position is maintained. This includes filing and searches at state and county levels
  • Creating and maintaining procedural documents related to job functions
  • Identify and present relevant topics related to loan processing at Credit Operations Calls
  • Assist with administrative functions and other projects as needed, and perform other duties as assigned

Education & Experience

  • Minimum of 3 years of bank credit operations or similar experience
  • Team-oriented with a focus on supporting & leading others within the department
  • Have a general understanding of the lending function
  • Possess excellent customer service, organizational, and communication skills
  • Enjoy working in a fast-paced, team environment, and be willing and able to adapt to change
  • High regard for detail with the ability to detect errors and follow through on corrections
  • Ability to work well with deadlines
  • Capable of multitasking
  • Able to work independently
  • We offer the opportunity for career growth and development in a professional and pleasant working environment. We offer a competitive salary and exceptional benefits package including :

  • Health Insurance- Dacotah Bank pays 100% of the premium, family and individual coverage
  • Dental Insurance- Dacotah Bank pays 100% of the premium, family and individual coverage
  • Health Savings Account
  • Life Insurance for the employee and family
  • Paid Vacation and Sick Time
  • Retirement Plan Options
  • Additional Perks and Benefits
  • Qualifications

    Skills

    Required

    Customer Service

    Advanced

    Oral and Written Communication

    Advanced

    Make Deadlines

    Advanced

    Ability to identify loan documents

    Advanced

    Multitasking

    Advanced

    Maintain Confidentiality

    Expert

    Behaviors

    Required

    Team Player

    Works well as a member of a group

    Dedicated

    Devoted to a task or purpose with loyalty or integrity

    Leader

    Inspires teammates to follow them

    Detail Oriented

    Capable of carrying out a given task with all details necessary to get the task done well :

    Motivations

    Required

    Self-Starter

    Inspired to perform without outside help

    Ability to Make an Impact

    Inspired to perform well by the ability to contribute to the success of a project or the organization :

    Education

    Experience

    Required

    3 years :

    Minimum of 3 years of bank credit operations or similar experience

    Licenses & Certifications

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