What are the responsibilities and job description for the Director of Retail Operations position at DACUT?
If you're passionate about cannabis retail operations and have a proven track record of success, we want to hear from you! Apply today and become a vital part of DaCut's exciting journey in the cannabis industry.
As the Director of Retail Operations specializing in cannabis dispensaries, you will be a seasoned leader with extensive experience in managing high-volume retail operations, particularly within the framework of Michigan cannabis laws. Ideally, you'll understand the importance of fostering a people-centric culture, managing financial aspects effectively, driving continuous improvement, ensuring alignment with brand standards, and collaborating cross-functionally to support retail operations.
Job Description
Your role encompasses overseeing sales, inventory management, METRC compliance, SOP development, training, and leadership development for our cannabis dispensary locations.
Leveraging your comprehensive understanding of Michigan cannabis regulations and experience in high-volume inventory management, you will play a key role in shaping the success of our retail operations. Additionally, your expertise in rotating aging products, creating deals, promos, and marketing content will be instrumental in optimizing inventory turnover and maximizing revenue.
Reporting directly to the CEO, you will serve as a vital link between retail operations and executive leadership.
Key Responsibilities
Cannabis Retail Strategy
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As the Director of Retail Operations specializing in cannabis dispensaries, you will be a seasoned leader with extensive experience in managing high-volume retail operations, particularly within the framework of Michigan cannabis laws. Ideally, you'll understand the importance of fostering a people-centric culture, managing financial aspects effectively, driving continuous improvement, ensuring alignment with brand standards, and collaborating cross-functionally to support retail operations.
Job Description
Your role encompasses overseeing sales, inventory management, METRC compliance, SOP development, training, and leadership development for our cannabis dispensary locations.
Leveraging your comprehensive understanding of Michigan cannabis regulations and experience in high-volume inventory management, you will play a key role in shaping the success of our retail operations. Additionally, your expertise in rotating aging products, creating deals, promos, and marketing content will be instrumental in optimizing inventory turnover and maximizing revenue.
Reporting directly to the CEO, you will serve as a vital link between retail operations and executive leadership.
Key Responsibilities
Cannabis Retail Strategy
- Develop and execute a retail strategy tailored to the Michigan cannabis market, focusing on high-volume sales environments
- Stay abreast of changes in Michigan cannabis laws and adjust operational strategies accordingly
- Implement and refine sales strategies to achieve revenue targets in high-volume retail settings
- Analyze sales data to identify opportunities for growth and areas for improvement
- Provide guidance and training to dispensary staff to enhance sales performance in fast-paced environments
- Oversee and optimize inventory management processes to meet high-volume sales demands while ensuring compliance with Michigan cannabis laws
- Develop strategies for rotating aging products to minimize waste and maximize freshness
- Collaborate with suppliers to manage product availability and maintain appropriate stock levels
- Implement best practices for inventory tracking and reconciliation in fast-paced settings
- Ensure strict adherence to METRC (Marijuana Enforcement Tracking Reporting Compliance) regulations and reporting requirements, even in high-volume retail settings
- Implement processes to track and report cannabis product movements accurately, efficiently handling large transaction volumes
- Conduct regular audits to ensure compliance with METRC guidelines
- Develop and document SOPs for all dispensary operations to ensure compliance with regulatory requirements and best practices
- Regularly review and update SOPs to reflect changes in regulations or operational processes, optimizing efficiency and compliance
- Develop and implement comprehensive training programs for dispensary staff, focusing on product knowledge, customer service, compliance, and efficient operations
- Provide leadership and mentorship to foster a positive and efficient team culture
- Maintain an up-to-date understanding of Michigan cannabis laws and regulatory requirements
- Ensure dispensary operations align with all applicable legal and regulatory standards, working closely with legal counsel on compliance concerns
- Collaborate with marketing teams to enhance customer experience through promotions, events, and loyalty programs
- Monitor customer feedback and adjust strategies to improve satisfaction
- Create deals, promos, and marketing content to maximize revenue and minimize inventory turnover
- Develop and manage budgets for retail operations, considering financial challenges and opportunities in high-volume settings
- Analyze financial reports to identify cost-saving opportunities and revenue enhancement strategies
- Identify and implement technology solutions specific to cannabis retail operations (POS systems, compliance software)
- Stay informed about industry-specific tools supporting efficient operations in high-volume environments
- Promote a 'People First' vision, ensuring company values and culture are consistently upheld
- Lead with integrity, honesty, and knowledge to foster employee well-being and engagement
- Oversee the implementation and adoption of retail strategies as the company expands its footprint, ensuring alignment with company objectives
- Identify areas of improvement in current retail processes, evolving the vision to drive continuous efficiency enhancements
- Research and evaluate new retail locations and oversee store openings to ensure alignment with brand standards
- Oversee the implementation and troubleshooting of IT systems supporting operational needs
- Collaborate with HQ to ensure retail operations meet brand standards and maintain consistency across all locations
- Work with marketing, design, sales, operations, and human resources to drive alignment across departments
- Collaborate with the creative strategy team to optimize retail store plans for new openings
- Must be able to travel to all store locations and new store openings to oversee operations and ensure consistent implementation of standards
- Education: Bachelor's degree in Business Administration, Retail Management, or a related field; Master's degree preferred
- Experience: 5 years in retail operations, particularly in cannabis dispensaries and high-volume environments
- Compliance Expertise: Extensive knowledge of Michigan cannabis laws and regulatory requirements
- Leadership: Proven experience leading teams in fast-paced, high-volume settings
- Skills: Strong understanding of sales strategies, inventory management, METRC compliance, SOP development, and training
- Communication: Excellent communication and interpersonal skills
- Adaptability: Ability to thrive in a dynamic, evolving regulatory environment
- Attractive compensation package with competitive pay and comprehensive health, dental, and vision insurance
- Career growth opportunities with the potential for advancement within the company
- Join a dynamic, supportive team that shares your passion for cannabis and values collaboration
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