What are the responsibilities and job description for the Fraud Investigator position at Dahl Consulting?
Seeking a new job opportunity? Don’t miss this role! Dahl Consulting is currently partnering with a leader in the banking industry. We work one-on-one with great candidates to help connect them with local employment opportunities. This company is hiring a Fraud Investigator for a contract role. Interested? Get more details below!
Contract Duration : 1-months
Worksite Location : Lake Elmo, MN | hybrid
Compensation : $28-36 / hr
What you’ll do as the Fraud Investigator :
Ensure department procedures and policies are adhered to in compliance with applicable regulatory standards and requirements.
Communicate complex issues clearly and effectively across multiple business lines and organizational levels.
Develop and maintain professional working relationships with staff, peers, cross-functional teams, and internal / external customers.
Deliver exceptional, customer-focused service and support.
Review daily alerts including Reg CC hold referrals, suspicious caller referrals, bill payment alerts, Zelle alerts, and fraud scenarios involving check fraud, deposit fraud, and online account takeover.
Identify suspicious activity, analyze data to confirm fraud, and take appropriate action to control risk and minimize losses.
Demonstrate a strong understanding of deposit account ownership, financial privacy requirements, and BSA / AML regulations.
Prioritize and manage workload effectively, ensuring tasks are completed in accordance with procedures and deadlines.
Use sound judgment in preventing, identifying, and resolving fraudulent situations, escalating when necessary.
Prepare concise, factual cases, including electronic and documentary evidence, following judicial rules of evidence.
What you’ll bring to the Fraud Investigator role :
High school diploma or GED required; 3 years of relevant experience in fraud investigation or financial services.
In-depth knowledge of UCC 3 & 4, Federal regulations (Reg CC, Reg E), MasterCard & Visa Rules, NACHA Rules, FinCEN regulations, and BSA / AML programs.
Proven ability to analyze fraudulent activity and take prompt, appropriate action.
Strong investigative and analytical skills.
Excellent verbal and written communication skills with the ability to prepare detailed case reports.
Proficient in Microsoft Outlook, Word, Excel, PowerPoint, and Access.
Ability to work independently and in a team-oriented, collaborative environment.
Keep a pulse on the job market with advanced job matching technology.
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