What are the responsibilities and job description for the Risk Advisor Coordinator position at Dahl Consulting?
About the Job:
- This position involves working closely with clients to develop and maintain strong relationships.
Key Responsibilities:
- Processing policy changes in a timely and accurate manner.
- Handling cancellations with care and adhering to E&O guidelines.
- Assisting clients with plan and/or carrier changes, claims, and billing.
- Reviewing current insurance programs to offer the right coverage at a competitive price.
- Collaborating with Risk Advisors to ensure client requests are met.
- Providing excellent customer service and resolving inquiries promptly.
- Working collaboratively as part of a team to monitor and complete tasks.
- Maintaining positive relationships with partner insurance carriers.
Requirements:
- Minimum 3 years customer service experience.
- Willingness to obtain an insurance license.
- Proven customer service skills.
- Effective communication and organizational skills.
- Ability to prioritize tasks and work in a fast-paced environment.
- Proficiency in Microsoft Office suite.
