What are the responsibilities and job description for the Regional Service Manager - HVAC Service and Solutions position at Daikin Applied?
Make your mark at the world's largest HVAC company
The Regional Service Manager will provide leadership and vision for assigned region, including long- and short-term service planning, development of the annual service financial plan, the development, mentoring and leadership of key service personnel in support of service objectives by performing the following duties personally or through others. This role will also focus on driving growth activity to meet annual plan quotas focused on operating income, revenue, turnkey gross margin, and maintenance agreements.
Location : Remote role based within the Southeast Region. This role includes frequent travel to district service offices and customer sites.
What you will do :
- Establish annual sales & profit forecast in accordance to growth plan for respective areas.
- Manage Field Service District leadership to ensure sales, gross margin and customer satisfaction goals are achieved and company financial targets are met
- Provide communications to support group relative to market / industry trends in relationship to price, product needs, quality as well as training and compensation
- Interface with internal and external business partners, including, Manufacturer's Reps, Equipment Sales Managers, National Accounts team, Solutions team to ensure sales objectives are communicated and achieved
- Assist the RGM / DVP in the development with ongoing strategy for operational excellence and growth
- Manage Field Service District leadership to ensure sales, gross margin and customer satisfaction goals are achieved and company financial targets are met
- Evaluate and develop the performance of direct reports and provide coaching as needed
- Display courage in addressing difficult situations, aligning behavior with the organization's position, needs and goals
- Develop trusting relationships and open communication, accepting feedback (up and down)
- Partner with senior leadership and human resources to understand the human capital needs and execute recruitment, quality of hire, and development of employees to retain a diverse, quality workforce
- Provide development opportunities for top performers to groom them for future growth and promotion while developing bench strength and depth
- Strong financial acumen and understanding of the business process
- Role supports Tennessee, North Carolina, South Carolina, Georgia, Alabama, Mississippi, and Florida
What's in it for you :
Qualifications : :
LI-JK1 #LI-Hybrid
