Solutions Program Manager

Daikin Applied is seeking a Program Manager of Solutions Plaza will oversee a 10,000 sq. ft. showroom showcasing equipment, solutions, and interactive displays. This role focuses on enhancing Daikin's market position by delivering premium presentations and experiences, aligned with industry trends like electrification, refrigerant codes, and Indoor Air Quality (IAQ). You will assist with strategy and work to improve Daikin's market presence and engage stakeholders such as Developers, Building Owners, Architects, Engineers, and Contractors. Come be a part of an exciting journey at Daikin Applied, where innovation and excellence drive our every endeavor!

• Deliver premium experiences and presentations that position Daikin as a premier solutions provider focused with a focus on industry trends such as electrification, refrigerant codes, and Indoor Air Quality (IAQ).
• Partner with cross-functional team members to develop and manage a library of content modules designed for key vertical markets
• Host visiting Reps, including afterhours entertainment both in Solutions Plaza and the surrounding area and local sales representatives with customer activities, events, and virtual lunch & learns
• Streamline the various uses of Daikin Applied's showroom to manage and document a repeatable high level customer experience
• Interface with the Daikin marketing team to manage digital properties and to build recognition of Solutions Plaza among core audiences; showcase current content and promote new programs
• Network with local and national industry organizations such as ASHRAE, NESEA, SMACNA, USGBC and others to drive interest in and engagement with the Daikin brand
• Coordinate services with 3rd parties to ensure an unrivaled customer experience. Including technology partners, vendors, and suppliers
• Partner with the corporate events and the Solutions Plaza teams to establish and follow process for planning and execution of customer visits
• Support the development and documentation of a process for managing customer CRM data, ensuring the system accurately captures necessary and accurate data to engage visitors further in the purchase cycle
• Support and make recommendations for the continuous development of the customer visit process including the content for presentation and the surrounding customer experiences
• Assist with the development of programs dedicated to unique vertical markets and programming specific to rep organizations that have been identified as having upcoming business opportunities
• Partner with the Solutions Plaza management team to coordinate with outside vendors to execute necessary tasks
• Make space presentation ready prior to events
• Build and maintain list of displayed assets and work with stakeholders to ensure the space reflects Daikin's current offering and business direction

• The ability to make an impact and shape your career with a company that is passionate about growth
• The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best

• Bachelor's Degree in Engineering or equivalent experience
• 4-6 years of experience in training and/or presenting technical information to engineers and/or business managers.
• Work visa sponsorship is not available for this position

• 6-8 years of experience presenting to consulting engineers and executives
• Knowledge and Expertise in applied manufacturing or HVAC sales

Required Qualifications:

• Knowledge of HVAC design and industry trends, a deep understanding of Daikin products and solutions offering
• Self-Starter and Results-Oriented- Develop and implement strategy to transform the use of the space by engaging both the sales channel and industry professionals
• Superior analytical and communication skills -must be able to define problems, collect data, draw valid conclusions to efficiently communicate technical concepts to audiences of varying competency
• Leadership - Exhibits confidence in self and in others; Inspires and motivates others to perform well. Effectively influences actions and opinions of others
• Customer Service - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, customer requests, and unexpected events

• Daikin Applied offers the following benefits for this position, subject to applicable eligibility requirements:
• Multiple medical insurance plan options dental and vision insurance
• 401K retirement plan with employer contributions matching 100% of the first 3% of employee contributions and 50% on the next 2% of employee contributions
• Company provided life insurance optional employee paid voluntary life insurance, dependent life coverage and voluntary accident coverage
• Short term and long term disability
• 3 weeks of paid time off for new employees 11 company paid holidays
• Vacation accrues on a monthly basis, unless applicable federal, state and local law requires a faster accrual
• Paid sick time in accordance of the federal, state and local law
• Paid parental leave and tuition reimbursement after 6 months of continuous service

The typical annual base salary for this position ranges from $96,200- $151,800 in Jersey City, NJ. The range displayed represents the pay range for all positions in the job grade which this position falls. Individual base pay will depend on a wide range of factors including your skills, qualifications, experience, and location.

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