HR Investigator - Emp Relations

The Human Resources, Investigator Employee Relations is responsible for conducting investigations involving complex employee issues to gather information and make recommendations regarding appropriate actions to resolve issues. This role is imperative to promote consistency and fairness in all practices and further our values to ensure a positive work environment while mitigating risk for the organization.

Position Responsibilities may include;

• Independently lead and conduct complex investigations into allegations of violations of company policies and procedures in an efficient, thorough, and professional manner. Investigations will often involve sensitive subjects, reviewing legal and compliance guidelines, and finding, pulling, and using data from various systems as appropriate for accurate and consistent outcomes.

• Exercise judgment and provide analysis involving extremely complex and varied employee relations problems grounded in in-depth review of company policy and procedures, employment law and other intangible variance factors.

• Engage in strategy to create and help implement proactive programs and plans related to minimize risk.

• Respond to internal complaints presented through various avenues, including employee reporting systems, email, and direct calls, within policy-mandated timelines, meeting service level agreements.

• Conduct interviews of employees, managers, witnesses, and others as appropriate.

• Partner with People Operations, Legal, Outside Counsel, Compliance, Employee Assistance Program, leadership, and other resources as appropriate on sensitive employee relations issues.

• Author professional reports in a timely manner and maintain well-organized and accurate case files.

• Prioritize multiple tasks and responsibilities in a fast-paced environment, while maintaining positive customer and client relations.

• Maintain strict discretion and confidentiality.

• Exhibit comprehensive knowledge of company policies, procedures, practices and all state and federal employment and labor laws and regulations.

• Perform other duties as assigned e.g. special projects, trends and key performance indicator analyses.

• Identify issues, analyze and interpret data and develop innovative solutions to a variety of complex employee relations matters of diverse scope and nature for predictive and reactive recommendations.

• Any and all other duties and assignments deemed appropriate by management.

Nature & Scope:

• Applies practical knowledge of job area typically obtained through advanced education and work experience

• Encouraged to seek continuous improvements

• Performs a range of mainly straightforward assignments

• Works independently with general supervision

• Problems faced are difficult but not typically complex

Knowledge & Skills:

• Advanced knowledge and understanding of employment practices.

• Requires problem solving capabilities, strong analytical skills and the ability to react quickly and discreetly in sensitive situations.

• Must have excellent interpersonal, written and oral communication skills, including active listening skills.

• Good negotiation skills. Capable of bringing others together and trying to reconcile differences.

• Good active listening skills. Listening to what other people are saying and asking questions as appropriate.

• Know how to find information and identify essential information.

• Problem identification skills. Identifying the nature of problems.

• Ability to work independently and collaboratively in a team.

• Possess time management skills.

Experience:

• 2-5 years’ experience in conducting investigative fieldwork, including complainant, witness, and subject employee interviews, investigative data analysis, and production of investigative documentation

Education/Certification:

• Bachelor’s degree in Human Resources or other related field preferred

People Management: No

Physical Requirements / Work Environment: Must be able to perform essential responsibilities with or without reasonable accommodations. Must be able to travel on business or work beyond normal work hours as necessary

Reports To: Manager, Employee Relations

Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States.

The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Behaviors

• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well