What are the responsibilities and job description for the Logistics Clerk- WDC- 2nd Shift position at DAIKIN COMFORT TECHNOLOGIES MFG LP?

Job Description

The Logistics Clerk responsibilities will be directly related to processing paperwork for receiving, shipping, and transportation. Employees will provide an expedient, high quality, error-free service for our customers.

Position Responsibilities may include :

Utilize PKMS to close orders, process paperwork and BOL generation.
Work with Order Services and the Transportation dept. on customer service needs.
Data entry of warehouse supplies for emergency requirements and periodical stock replenishment.
Support processes for receipt of goods and vendor returns
ISL order creation, shipping & receiving within ISL as well
RMA shipping & receiving processing
MAPICS X-Menu, IM & MPSP access
Greet visitors and clients, determine their needs, and direct them to the appropriate person
Receive, sort, and forward incoming mail
Coordinate pick-up and delivery of express mail services (FedEx, UPS, etc.)
Order, receive, stock, and distribute office and training supplies
Assist operation’s management with document preparation and printing
Maintain all logistics operations files
Perform additional projects / duties to support ongoing business needs.

Nature & Scope :

Possesses a broad theoretical job knowledge typically obtained through advanced education

Has no discretion to deviate from established procedures by performing structured work assignments

Work is closely supervised

Problems faced are not typically difficult nor complex

Explains facts, policies and practices related to job area

Knowledge & Skills :

Must be able to process LTL, FTL, and pool distribution paperwork error free

Intermediate in Microsoft Office (Word, Excel, and PowerPoint) as well as e-mail

Excellent customer service skills

Ability to analyze origin of problems and provide solutions

Ability to plan schedules and deadlines, and take actions with following the schedules

Ability to interact effectively with management, staff and customers

Excellent written / verbal communication and presentation skills

Strong organizational skills with the ability to deal with reprioritize tasks in response to unexpected changes in priorities

Foresight to anticipate and solve practical problems and resolve issues

Ability to effectively write reports, business correspondence and procedure manuals

Training capabilities for all Clerk duties

Be able to learn PKMS

Ability to apply good judgement, strong work ethics and integrity on the job.

Competency : N / A

Experience :

Office support and / or customer service experience preferred

3-5 years of relevant office experience

MAPICS, PKMS, ISL, Power Link & Customer Service skills

Education / Certification :

High School diploma or GED

People Management : No

Physical Requirements / Work Environment :

Must be able to perform essential responsibilities with or without reasonable accommodations

Reports To :

Manager, Operations Logistics

Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States.

The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV / AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

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Logistics Clerk- WDC- 2nd Shift

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