Project Desk Coordinator (Non- Technical)

AirReps, a division of Daikin Comfort Technologies North America, is a leader in HVAC solutions that are clean, comfortable and efficient. AirReps’ expertise and passion for people are our biggest talents. We bring the most comprehensive product offerings, unrivaled thought leadership, and customer-centric support to the commercial HVAC market. Engineering collaborative, reliable solutions is the name of our game.

Position Responsibilities may include;

• Prepare authorizes requests for pricing on jobs in North America.
• Ensure accuracy and completeness of all order documents before transmitting to credit or customers service.
• Support analysis of competitors pricing, product and regional trends to determine the market level price.
• Maintain in depth understanding of Daikin products as well as competitor’s products. Use this information to properly position (determine correct size and efficiency) Daikin’s products and providing Daikin Reps with the best chance to win the project.
• Communicate effectively with internal and external customers.
• Support maintenance of pricing master data.
• Participate in additional projects to support ongoing business needs
  
  

Nature and Scope;

• May provide guidance
• Works on complex matters
  
  

Knowledge And Skills

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Write reports, business correspondence, and procedure manuals. Present information and respond to questions from groups of managers, clients, customers, and the general public.
• Apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Working knowledge of MS Office – Outlook, Excel, Word, Database software; Order processing systems; Spreadsheet software and Word Processing software.
• Analytical skills- - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data.
• Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Meets challenges with resourcefulness; Generates suggestions for improving work; Presents ideas and information in a manner that gets others' attention.
• Exhibits confidence in self and others; accepts feedback from others.
• Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
• Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.
• Demonstrates knowledge of Daikin Project policies; Shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment-free environment; Builds a diverse workforce.
• Exhibits sound and accurate judgment; Supports and explains reasoning for recommendation; Includes appropriate people in decision-making process; Makes timely decisions.
  
  

Experience

• 8 of related experience or equivalent combination of education and experience
  
  

Education

• High School
  
  

People Management: No

Physical Requirements / Working Environment

• Must be able to perform essential responsibilities with or without reasonable accommodations.
  
  

Reports To

• Manager, Project Desk
  
  

Pay Range: $70,000 - $75,000 annually

Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States.

The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.