What are the responsibilities and job description for the Vice President, IT Infrastructure and Operations position at Daikin?
This is the most senior role in the infrastructure and operations (I&O) function within IT, accountable for IT I&O throughout the organization. The head of I&O is responsible for the delivery of all IT infrastructure and related IT operations used to enable business capabilities and services across all Daikin affiliates in North America. As a key member of the senior IT leadership team this role contributes to the development and execution of the enterprise-wide IT strategy and is responsible for ensuring I&O strategy is fully aligned, positioning I&O to deliver compelling business value. The position is based out of Houston or Minneapolis and travel will be needed to both locations.
May include :
- Sets the mission, vision, and strategy of the I&O organization to maximize the success of business and IT enterprise initiatives.
- Introduces innovative, differentiating infrastructure and operations capabilities that enhance our overall competitive capabilities and enhance employee productivity.
- Works with the IT senior leadership team on the service portfolio and governance required to prioritize resources, including budget. Works with key stakeholders to measure and prioritize technical debt remediation.
- Builds successful stakeholder relationships with other IT and business key stakeholders by developing a clear understanding of business needs, acting as a trusted advisor, and ensuring cost-effective delivery of IT services to meet those needs.
- Creates and aligns an I&O value map by linking targeted business outcomes with the future-state business capabilities required to achieve them.
- Drives alignment of I&O strategies to the organization's environmental, social and governance goals.
- Develops and controls the annual I&O budget to ensure that it's consistent with the overall strategic objectives of IT and the enterprise and is within plan. Creates a culture of continuous cost optimization.
- Defines, develops, and manages a comprehensive and integrated IT Service Management (ITSM) landscape, based on best-practice processes, disciplines, and related toolsets. This includes delivery of a comprehensive IT asset management program.
- Collaborates with the Chief Information Security Officer (CISO) to ensure I&O contributes to, embraces, and applies security strategy.
- Operates a formal governance mechanism to establish and monitor effective controls for the processes and functions performed by I&O teams. Supports periodic reviews by audit teams, compliance teams and other risk-related functions as required.
- Develops and executes a strategy to improve awareness of the business value that the Infrastructure and Operations function provides, and continuously seeks to ensure alignment to customer needs.
- Designs and develops a strong and diverse I&O leadership team, together with a reporting structure for the function.
- Works collaboratively with direct reports to support their career progression, nurture their development and to help them realize their potential.
- Improves IT resilience by executing strategies that improve reliability, tolerability, and disaster recovery readiness.
- Keeps track of trends and provides direction on what emerging technologies should be incorporated into I&O products and services to successfully deliver overall IT strategy.
- Champions I&O involvement in the organization's innovation efforts and encourages experimentation with new solutions to avail business opportunities.
- Provides strategic direction and oversight for the full life cycle of IT systems, working in close partnership with peers, and identifies where common approaches, solutions, and shared platforms provided by I&O could drive efficiency.
- Directs the development of an I&O sourcing strategy and provides executive oversight for strategic vendor and partner relationship management.
- Works with HR and the IT leadership team to develop and execute workforce plans that ensure I&O can supply skilled resources to meet demand.
- Develops the maturity of I&O to improve efficiency, deliver new innovations and increase collaboration with other IT and business areas (e.g., through Agile, DevOps, platform, and product approaches).
- Drives the adoption of (and commitment towards) service improvements through a programmatic approach to continuous improvement which also measures impact and shares results.
- Supports the CIO and Chief Enterprise Architect by implementing infrastructure solutions that align to the enterprise architecture framework and roadmap.
- Serves on IT planning and policymaking committees; drives the development and adoption of enterprise technology standards, governance processes and performance metrics.
- Continuously evaluates the business value of I&O, including the use of metrics such as Key Performance Indicators, Outcome Driven Metrics and Objectives and Key Results.
- Collaborates with peer IT Leaders to ensure knowledge and insight can be freely shared.
- Perform additional tasks as required.
Nature & Scope :
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Experience :
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People Management : Yes
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Reports To :
Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States.
The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV / AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.
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