What are the responsibilities and job description for the People Operations Coordinator position at DailyPay?
About Us:
DailyPay, Inc. is transforming the way people get paid. As the industry’s leading on-demand pay solution, DailyPay uses an award-winning technology platform to help America’s top employers build stronger relationships with their employees. This voluntary employee benefit enables workers everywhere to feel more motivated to work harder and stay longer on the job, while supporting their financial well-being outside of the workplace.
DailyPay is headquartered in New York City, with operations throughout the United States as well as in Belfast. For more information, visit DailyPay's Press Center.
The Role:
We are looking for a People Operations Coordinator who thrives on delighting DailyPay’s best assets - our employees. The People Operations Coordinator has a customer-first mindset who likes to problem solve and help others by resolving inquiries in a prompt, accurate, and empathetic manner - every time. You like to ask probing questions to fully understand inquiries and leverage all of your available resources to communicate effectively and accurately. You are also a curious individual who is passionate about process improvement and can create and design business processes with a high attention to detail and accuracy. Time sensitivity and prioritization is important to you and you pride yourself on your ability to be efficient and responsive. This role sits within the Shared Services Team located in our New York office.
If this opportunity excites you, we encourage you to apply even if you do not meet all of the qualifications.
How You Will Make an Impact:
Pay Transparency. DailyPay takes a market-based approach to compensation, which may vary depending on your location. United States locations are categorized into three tiers based on a cost of labor index for that geographic area. The salary ranges are listed by geographic tier. Additionally, this role may be eligible for variable incentive compensation and stock options. Where a candidate fits within the compensation range for a role is based on their demonstrated experience, qualifications, skills, and internal equity.
New York City
$52,000—$62,000 USD
Remote, Premium (California, Connecticut, Washington D.C., New Jersey, New York, Massachusetts, Washington)
$47,000—$56,000 USD
Remote, Standard
$45,000—$53,000 USD
DailyPay is committed to fostering an inclusive, equitable culture of belonging, grounded in empathy and respect, which values openness to opinions, awareness of lived experiences, fair treatment and access for all. We strive to build and develop diverse teams to create an organization where innovation thrives, where the full potential of each person is engaged, and their views, beliefs and values are integrated into our ways of working.
We encourage people of all backgrounds to join us on our mission. If you require reasonable accommodation for any aspect of the recruitment process, please send a request to peopleops@dailypay.com. All requests for accommodation will be addressed as confidentially as practicable.
DailyPay is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion or creed, alienage or citizenship status, political affiliation, marital or partnership status, age, national origin, ancestry, physical or mental disability, medical condition, veteran status, gender, gender identity, pregnancy, childbirth (or related medical conditions), sex, sexual orientation, sexual and other reproductive health decisions, genetic disorder, genetic predisposition, carrier status, military status, familial status, or domestic violence victim status and any other basis protected under federal, state, or local laws.
DailyPay, Inc. is transforming the way people get paid. As the industry’s leading on-demand pay solution, DailyPay uses an award-winning technology platform to help America’s top employers build stronger relationships with their employees. This voluntary employee benefit enables workers everywhere to feel more motivated to work harder and stay longer on the job, while supporting their financial well-being outside of the workplace.
DailyPay is headquartered in New York City, with operations throughout the United States as well as in Belfast. For more information, visit DailyPay's Press Center.
The Role:
We are looking for a People Operations Coordinator who thrives on delighting DailyPay’s best assets - our employees. The People Operations Coordinator has a customer-first mindset who likes to problem solve and help others by resolving inquiries in a prompt, accurate, and empathetic manner - every time. You like to ask probing questions to fully understand inquiries and leverage all of your available resources to communicate effectively and accurately. You are also a curious individual who is passionate about process improvement and can create and design business processes with a high attention to detail and accuracy. Time sensitivity and prioritization is important to you and you pride yourself on your ability to be efficient and responsive. This role sits within the Shared Services Team located in our New York office.
If this opportunity excites you, we encourage you to apply even if you do not meet all of the qualifications.
How You Will Make an Impact:
- Timely resolution of basic employment and benefits related inquiries providing efficient and effective service to DailyPay employees
- Exceptional data entry and integrity efforts supported by reconciliation and validation that result in accurate employment records
- Coordinate all aspects of the people operations portion of the onboarding process; ensure ongoing communication across the enterprise and where appropriate lead efforts to ensure a successful experience
- Assist with benefits administration including leave tracking, invoices, and operational support with enrollment and events
- Provide administrative support throughout the employee lifecycle for all employees; supporting onboarding & offboarding process and associated data changes
- Serve as initial point of contact for basic PO and benefits related requests, escalating when necessary
- Analyze problems and formulate solutions through research and investigation
- Bachelor's degree (preferably in a related field) or equivalent experience
- 1 years of HR experience
- Exceptional communication skills to provide appropriate and timely updates to team members and business leaders, attention to detail, great organization and prioritization skills, high sense of urgency and responsiveness, all while juggling multiple critical requests
- A high level of integrity and discretion in handling confidential information, and professionalism
- A high comfort level with reviewing data, metrics, reporting, and identifying patterns is required
- Authentic care for our employees and for what we do
- Must be a proven self-starter and be able to effectively manage multiple projects
- Experience with HR life Cycle and/or Benefits
- Exceptional health, vision, and dental care
- Opportunity for equity ownership
- Life and AD&D, short- and long-term disability
- Employee Assistance Program
- Employee Resource Groups
- Fun company outings and events
- Unlimited PTO
- 401K with company match
Pay Transparency. DailyPay takes a market-based approach to compensation, which may vary depending on your location. United States locations are categorized into three tiers based on a cost of labor index for that geographic area. The salary ranges are listed by geographic tier. Additionally, this role may be eligible for variable incentive compensation and stock options. Where a candidate fits within the compensation range for a role is based on their demonstrated experience, qualifications, skills, and internal equity.
New York City
$52,000—$62,000 USD
Remote, Premium (California, Connecticut, Washington D.C., New Jersey, New York, Massachusetts, Washington)
$47,000—$56,000 USD
Remote, Standard
$45,000—$53,000 USD
DailyPay is committed to fostering an inclusive, equitable culture of belonging, grounded in empathy and respect, which values openness to opinions, awareness of lived experiences, fair treatment and access for all. We strive to build and develop diverse teams to create an organization where innovation thrives, where the full potential of each person is engaged, and their views, beliefs and values are integrated into our ways of working.
We encourage people of all backgrounds to join us on our mission. If you require reasonable accommodation for any aspect of the recruitment process, please send a request to peopleops@dailypay.com. All requests for accommodation will be addressed as confidentially as practicable.
DailyPay is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion or creed, alienage or citizenship status, political affiliation, marital or partnership status, age, national origin, ancestry, physical or mental disability, medical condition, veteran status, gender, gender identity, pregnancy, childbirth (or related medical conditions), sex, sexual orientation, sexual and other reproductive health decisions, genetic disorder, genetic predisposition, carrier status, military status, familial status, or domestic violence victim status and any other basis protected under federal, state, or local laws.
Salary : $45,000 - $62,000
