Administrative Operations Manager

Inside the Role

The Administrative Operations Manager ensures the efficient execution of clerical and administrative functions that support shipping, receiving, and inventory management at the Canton Parts Distribution Center (PDC). This role directly supervises the administrative office team, overseeing shipping documentation, vendor coordination, carrier scheduling, and reporting processes. Additionally, this position is responsible for managing timecards, scheduling, and labor compliance to maintain an effective and well-organized clerical support system.

This role is critical in aligning administrative operations with warehouse functions to prevent shipment delays, billing errors, and documentation bottlenecks. Working cross-functionally with warehouse management, finance, and customer support teams, the Administrative Operations Manager helps streamline workflows and ensures data integrity for business-critical processes.

Posting Information

We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected.

We Take Care of Our Team

Position offers a starting salary range of $90,000 - $115,000 USD

Pay offered dependent on knowledge, skills, andexperience

Benefits include annual bonus program; 401kcompany contribution with company match up to 6 % as well as non-elective company contribution of3 - 7% depending on age;starting at 4 weeks paidvacation; 13 calendar holidays; 8 weeks paidparental leave; employee assistance program;comprehensive healthcare plans and wellnessprograms; onsite fitness (at some locations); tuitionassistance and volunteer paid time off; short-termand long-term disability plans.

What You Drive at DTNA

Clerical Team Leadership & Workforce Management

Supervise the administrative office team supporting shipping, receiving, inventory processing, and vendor coordination.

Manage timecards, scheduling, and labor compliance to ensure proper staffing and adherence to company policies.

Provide coaching, training, and performance oversight to maintain accuracy and efficiency in all clerical operations.

Operational Workflow Oversight

Ensure the accurate processing of shipping and receiving documentation to prevent delays and compliance issues.

Oversee trailer scheduling, carrier coordination, and inbound / outbound logistics support.

Monitor data integrity within SAP / WMS, ensuring vendor payments, invoicing, and system updates align with real-time operations.

Process Optimization & Compliance

Identify inefficiencies in clerical workflows and implement process improvements to enhance productivity and accuracy.

Ensure compliance with Daimler policies, warehouse operational guidelines, and administrative reporting standards.

Support financial reconciliation by maintaining accurate records of invoices, shipment logs, and vendor communications.

Cross-Functional Coordination

Serve as the primary liaison between administrative operations and warehouse leadership, finance, transportation, and customer service.

Assist in managing vendor and supplier communication to ensure proper order fulfillment and resolution of discrepancies.

Work closely with inventory control teams to align administrative records with warehouse stock levels.

Knowledge You Should Bring

Education : Bachelor's degree in Business Administration, Operations Management, or a related field required.

Experience :

3 years of experience in administrative management, logistics support, or office operations within a warehouse, distribution, or manufacturing environment.

Experience supervising employees, including timecard management, scheduling, and policy compliance.

Skills :

Strong knowledge of warehouse management systems (WMS), SAP, or ERP software for shipment tracking and data management.

Understanding of shipping documentation, invoice reconciliation, and vendor payment processes.

Ability to analyze and improve administrative workflows to increase efficiency and accuracy.

Strong communication and problem-solving skills, with the ability to interact effectively across multiple teams.

An Exceptional Candidate Might Have

Experience in warehouse logistics support, bridging clerical functions with operational execution.

Hands-on expertise in carrier scheduling, freight documentation, and vendor coordination.

Proven ability to implement process improvements that reduce administrative delays and increase workflow efficiency.

Advanced proficiency in SAP, EWM, or transportation / logistics software.

Why Join?

Be a key part of an integrated logistics operation, ensuring all administrative processes align seamlessly with warehouse functions.

Lead a team that plays a critical role in maintaining accurate documentation and smooth communication across shipping, receiving, and finance.

Optimize workflows in a fast-paced environment where accuracy and efficiency are essential to operational success.

Join a company that values leadership, continuous improvement, and operational excellence in global supply chain operations.

LI-JN2 #LI-Onsite

Where We Work

This position is open to applicants who can work in (or relocate to) the following location(s)-

Canton, OH US. Relocation assistance is not available for this position.

Schedule Type : Onsite

At Daimler Truck North America, we recognize our world is changing faster than ever before. By listening to the needs of today, we're building to solve with cutting-edge solutions in sustainability and future driving technology across electric, hydrogen and autonomous. These solutions, backed by years of innovative success and achievement, continue DTNA's legacy as the undisputed industry leader. Our evolving brand portfolio is second to none, including Freightliner Trucks, Western Star, Demand Detroit, Thomas Built Buses, Freightliner Custom Chassis, and Financial Services. Together, we work as one team towards our envisioned future - building a cleaner, safer and more efficient tomorrow for all.

That is what we are working toward - for all who keep the world moving.

Additional Information

• This position is not open for Visa sponsorship or to existing Visa holders
• Applicants must be legally authorized to work permanently in the country the position is located in at the time of application
• Final candidate must successfully complete a criminal background check
• Final candidate may be required to successfully complete a pre-employment drug screen
• Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions
• EEO / Minorities / Females / Disabled / Veterans

Daimler Truck North America is committed to employing a diverse workforce and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status.

For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at 503-745-8982 or toll free 800-206-3369. For TTY / TDD enabled call 503-745-2137 or toll free 866-355-6935.

Salary : $90,000 - $115,000