What are the responsibilities and job description for the Issue Manager I - HMI ECU position at Daimler Truck North America?
remote type
Hybrid
locations
Portland, OR US
time type
Full time
posted on
Posted Yesterday
time left to apply
End Date: April 14, 2025 (11 days left to apply)
job requisition id
DT-14162
Inside the Role
At Daimler Truck, our Driver Experience team focuses on the digital on-truck solutions and works hand in hand with design, engineering, and product strategy teams globally. We develop HMI platforms for our Daimler Truck vehicle products and provide innovative HMI solutions to our customers and their drivers across our global brands and markets.We are seeking a highly motivated Issue Manager for one of our HMI ECUs. Being part of our global development team, you will analyze, track, and prioritize issues to ensure that all defects are resolved on time.
Posting Information
We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected.
We Take Care of Our Team
Position offers a starting salary range of $71,000 - $91,000 USD
Pay offered dependent on knowledge, skills, and experience
Benefits include annual bonus program; 401k company contribution with company match up to 6% as well as non-elective company contribution of 3 - 7% depending on age; starting at 4 weeks paid vacation; 13 calendar holidays; 8 weeks paid parental leave; employee assistance program; comprehensive healthcare plans and wellness programs; onsite fitness (at some locations); tuition assistance and volunteer paid time off; short-term and long-term disability plans.
What You Drive at DTNA
- Support the global development of our Daimler Truck HMI ECUs (Instrument Cluster & Infotainment)
- Manage all global issues and their fixes for our global HMI ECUs
- Ensure implementation and validation/verification of components with internal and external partners
- Review and control issue inflow submitted by all global test instances (e.g. vehicle testing)
- Ensure quality of issue tickets (e.g. availability of logs)
- Pre-analyze defects
- Ensure and track issue analysis and issue fixes
- Support definition of priorities and fixing timeline according to project requirements and release timelines
- Interact with and coordinate global stakeholders (e.g. test instances, implementation teams, supplier, projects)
- Report on status for testing and issues incl. risks and mitigation plans on a regular basis
- Create documentation, reports, presentations
Knowledge You Should Bring:
- Bachelor’s degree in Electrical Engineering, Computer Science, or related field and prefer 1 year of relevant experience
- Software Tools: Jira, Confluence, Cplace, MS Office
- Background in product testing and issue management inclusive of processes, methodologies, and tools
- Experience with project management
- Experience with engineering commercial vehicles
- Analytical, logical thinking, and problem-solving skills
- Solid communication skills and team coordination methods across global teams (considering different cultural backgrounds) especially with the US, Germany, and India
- Pro-active, self-confident, self-dependent attitude
- Ability to work in an environment of ambiguity and ongoing change
Exceptional Candidates Might Have:
- Issue management at Daimler Truck or a global automotive/commercial vehicle company
Where We Work
This position is open to applicants who can work in (or relocate to) the following location(s)-
Portland, OR US. Relocation assistance is not available for this position.
Schedule Type:
Hybrid (4 days per week in-office / 1 day remote). This schedule builds our #OneTeamBestTeam culture, provides an unparalleled customer experience, and creates innovative solutions through in-person collaboration.
At Daimler Truck North America, we recognize our world is changing faster than ever before. By listening to the needs of today, we’re building to solve with cutting-edge solutions in sustainability and future driving technology across electric, hydrogen and autonomous. These solutions, backed by years of innovative success and achievement, continue DTNA’s legacy as the undisputed industry leader. Our evolving brand portfolio is second to none, including Freightliner Trucks, Western Star, Demand Detroit, Thomas Built Buses, Freightliner Custom Chassis, and Financial Services. Together, we work as one team towards our envisioned future – building a cleaner, safer and more efficient tomorrow for all.
That is what we are working toward - for all who keep the world moving.
Additional Information
- Visa sponsorship will only be open to current Daimler Truck North America employees working under an existing U.S. Daimler Truck North America Visa
- All other applicants must be legally authorized to work permanently in the country the position is located in at the time of application
- Final candidate must successfully complete a criminal background check
- Final candidate may be required to successfully complete a pre-employment drug screen
- Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions
- EEO/Minorities/Females/Disabled/Veterans
Daimler Truck North America is committed to workforce inclusion and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status.
For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at 503-745-8982 or toll free 800-206-3369. For TTY/TDD enabled call 503-745-2137 or toll free 866-355-6935.
Salary : $71,000 - $91,000
