What are the responsibilities and job description for the IT Administrator position at Daiohs First Choice?
Description
First Choice Coffee Services is on a mission to take over the world with our Office Coffee services by providing unbeaten levels of customer service and supplying the best Office Coffee choices. For nearly half a century, First Choice Coffee Services has provided premium office coffee solutions to businesses throughout the United States.
As our business continues to grow, we are committed to enhancing our operations and technology to better serve our team and customers. We’re actively looking for a skilled IT Administrator to join our team and play a key role in maintaining and improving our IT systems.
What You'll Be Doing – The Role
What you’ll bring – The Person:
First Choice Coffee Services is on a mission to take over the world with our Office Coffee services by providing unbeaten levels of customer service and supplying the best Office Coffee choices. For nearly half a century, First Choice Coffee Services has provided premium office coffee solutions to businesses throughout the United States.
As our business continues to grow, we are committed to enhancing our operations and technology to better serve our team and customers. We’re actively looking for a skilled IT Administrator to join our team and play a key role in maintaining and improving our IT systems.
What You'll Be Doing – The Role
- Understand corporate IT policy and IT strategy.
- Work closely with IT Manager and Field Administrators.
- Facilitate communication between users and IT vendors.
- Gather business requirements from key users and convey requirements to vendor.
- Monitor progress of requests to vendors.
- Participate in periodical progress meetings with vendors.
- Monitor network performance and maintain network security.
- Monitor system performance and system security logs.
- Install, configure, and maintain computer hardware (including laptops, handhelds, etc.)
- Install, configure, and maintain applications (Prism, AccountMate, Kintone, WordPress).
- Troubleshoot and resolve IT-related issues reported by users.
- Manage user accounts, access rights, and security settings.
- Install, configure, and ensure the availability of network resources and services.
- Install and configure network hardware, such as routers and switches.
- Train users on new hardware and software.
- Work with vendors to resolve technical issues.
- 401(k) and company matching
- Medical, Dental and Vision Insurance
- Life insurance
- Paid time off
What you’ll bring – The Person:
- A minimum of 3 years of experience working in IT field.
- Proficiency in Windows 10 and RedHat Linux operating systems.
- Knowledge of Microsoft Acure and Microsoft 365
- Knowledge of network protocols, such as TCP/IP, DNS, and DHCP.
- CompTIA Security is a plus.
- CompTIA Network is a plus. Cisco CCNA is preferred.
- CompTIA Linux is a plus.
- Experience with network hardware, such as routers and switches.
- Require at least 2 years of experience with Microsoft SSRS development.
- Good problem-solving and communication skills.
- Able to work independently and as part of a team.
- Attention to detail and accuracy in work.
