Service Technician / Route Driver (3:00am-11:30am)

Job Description

Job Description

Description :

First Choice Coffee Services is on a mission to take over the world with our Office Coffee services by providing unbeaten levels of customer service and supplying the best Office Coffee choices. For nearly half a century, First Choice Coffee Services has provided premium office coffee solutions to businesses throughout the United States.

We are actively looking for a Service Technician / Route Driver to join our team!

This is a full-time, Monday through Friday position. Works hours 3 : 00am- 11 : 30am. Starting hourly rate is $20.00

What you'll be doing – The Role :

This position is for a blended role of coffee product deliveries and basic equipment maintenance. Need to be good with and like people, building great rapport quickly. This is a "Customer Service Position" Not a heavy lifting drop and go.

• Perform scheduled and unscheduled service activities, including emergency service calls, preventive maintenance, installations, and equipment removals at customer locations.
• Instruct customers on the proper use of equipment, respond to inquiries from customers about equipment, and communicate customer inquiries to appropriate First Choice staff.
• Complete all service calls and related paperwork in an accurate and timely manner.
• Turn in money, checks, receipts, and other documentation generated by customer service calls on a daily basis.
• Refurbish and repair coffee equipment for use at customer sites.
• Ensure that assigned service vehicle undergoes routine maintenance as needed, obey all traffic laws, and maintain a valid driver’s license.
• Assume route driver duties during vacation, extended leave, or other absence of regular branch delivery drivers; perform other deliveries as needed.
• Maintain and clean the service area.
• Receive, organize, and maintain parts for equipment.
• Prepare records such as service orders, product disbursement sheets, monthly inventory, and parts inventory in accordance with First Choice policies and procedures.
• Maintain proper parts inventory for assigned service vehicle and inventory parts on a monthly basis.
• Load and accurately inventory product and equipment orders at the warehouse for delivery to customers.
• Drive company-owned vans and trucks 30 to 100 miles daily to transport products to customers.
• Accurately deliver orders to customer sites and place products and equipment in designated areas.
• Build rapport with contacts and decision-makers at customer sites.
• Respond to inquiries from customers about available products and services.
• Promptly share information or feedback from customers with appropriate First Choice staff.
• Reconcile products remaining on the delivery vehicle at end of the workday against products loaded onto the vehicle for delivery at beginning of the workday to identify any losses.

What’s in it for me? – The Benefits

Requirements :

What you’ll bring – The Person :

Salary : $20