What are the responsibilities and job description for the Assistant Kitchen Manager position at Dairy Farmers of America?
**Job Description at The Creamery**
Our story begins on locally owned dairy farms, where the milk used to make our cheese is harvested. From there, our journey continues to the tables of families across the United States who enjoy our products. At The Creamery, we're not just a brand - we're a community that comes together to create unforgettable experiences for our customers.
As a team member, you'll play a vital role in bringing our brand to life. Whether you're greeting customers, helping them find the perfect product, or keeping the store clean, every interaction is an opportunity to build a lasting connection with our guests. We're looking for dedicated team members who share our passion for food and are eager to engage with customers to create a memorable experience that keeps them coming back for more.
Our team members embody our vision and contribute to our mission by embracing innovative thinking, hard work, and good values. If you're committed to delivering exceptional quality in everything you do, we want to hear from you!
**Key Responsibilities:**
Assist the kitchen manager with daily operations, food preparation, and related activities to ensure customers receive safe, delicious food and beverages promptly. This includes preparing food, assisting with menu design, purchasing food and beverages, training and directing kitchen staff, scheduling, supervising food preparations, ensuring food safety standards, and handling any food-related concerns. Maintain a clean and sanitary kitchen environment, properly dispose of food waste, and adhere to all health and safety regulations. Additionally, assist with tracking and reviewing kitchen records, workflow, and other tasks to optimize profit for The Creamery Kitchen and deliver an exceptional dining experience for customers.
**Key Duties and Responsibilities:**
* Assist with overseeing food preparation, portion sizes, and presentation
* Help determine supply needs for the week to maintain an inventory of food, beverages, and supplies
* Serve as kitchen manager when the kitchen manager is off duty
* Ensure meal quality; check freshness of food and ingredients
* Inspect supplies, equipment, and work areas for cleanliness and functionality; clean and disinfect equipment and work areas or arrange for cleaning and maintenance services to comply with health and sanitary regulations
* Monitor sanitation practices and ensure staff adherence to health and food safety standards
* Motivate staff during demanding service periods
* Address complaints regarding food quality or service
* Maintain accurate business records
**Requirements:**
**_Education and Experience:_
* Vocational school, trade school, or culinary program with 1-3 years of culinary experience
* Culinary and food safety certifications preferred
**_Knowledge,_** **_Skills_** **_and Abilities:_
* Passion for food and culinary skills
* Excellent customer service skills, including conflict resolution
* Proficient computer skills
* Basic troubleshooting skills for commercial kitchen equipment
* Attention to detail and ability to multitask
* Leadership qualities and self-starter attitude
* Effective teamwork and collaboration
* Solid business judgment and decision-making skills
* Organizational skills and time management
* Problem-solving skills
* Ability to communicate clearly and effectively
* Bilingualism (English) an asset
