What are the responsibilities and job description for the Field Service Dairy Technician position at Dairy Industry?
Established Dairy supply company looking for a capable onsite service technician. The right candidate will be self-motivated and eager to work in a fast-paced team environment. Willing to go the extra mile to exceed customer satisfaction, is familiar with working in a service environment. Is responsible to work effectively on their own or in a team.
Will work on various types of equipment and tooling, with the need for items to be repaired and/or replaced. Normal working hours are 7AM to 3:30PM. The various duties and responsibilities required to be carried out by a field service technician are as follows:
- Test and repair equipment by travelling to the customer locations.
- Provide troubleshooting to ensure the proper performance of equipment.
- Perform preventative maintenance on equipment as needed.
- Assist or solely perform basic installations and set up of new customers.
- Attending to the needs of the customer whenever required
- Ability to clearly communicate to the customer and/or personnel troubleshooting techniques over the phone to quickly resolve issues.
- Must be able to work autonomously with little oversight.
- Must possess excellent troubleshooting skills.
- Able to maintain professional relationships with customers.
- Ability to manage, schedule, and priority service needs.
- Understand basic inventory management responsibilities.
- Potential for growth into a management role.
- Assist in safety processes and procedures.
- Good Leadership and communication skills
- Clean driving record
- Experience in the Dairy industry
Compensation:
- Competitive Salary
- Benefits include 401K and fully paid Health and Dental plans
- Paid sick, vacation, and holidays.
- Company vehicle
- Waiting period may apply
Work Remotely:
- No
Job Type: Full-time
Pay: $18.00 - $25.00 per hour
Salary : $18 - $25