What are the responsibilities and job description for the Shift Leader position at Dairy Queen International Falls MN?
Job Overview
We are seeking a dedicated and motivated Shift Leader to join our dynamic team in a fast-paced restaurant environment. The Shift Leader will play a crucial role in overseeing daily operations, ensuring exceptional customer service, and leading a team of staff members to deliver an outstanding dining experience. This position requires strong leadership skills, a passion for the food industry, and the ability to work collaboratively in a casual dining setting.
Responsibilities
- Supervise and coordinate the activities of restaurant staff during shifts to ensure smooth operations.
- Provide excellent customer service by addressing guest inquiries and resolving any issues that may arise.
- Assist in training new employees on restaurant policies, procedures, and best practices.
- Maintain cleanliness and organization of the dining area, bar, and kitchen to meet health and safety standards.
- Utilize PAR Brink POS system for order processing and ensure accurate transactions.
- Collaborate with the management team to implement strategies that enhance guest satisfaction and operational efficiency.
- Support the Assistant Manager in inventory management, scheduling, and staff performance evaluations.
- Help with food preparation as needed, ensuring quality standards are met.
Experience
- Previous experience in a leadership role within the food service industry is preferred.
- Familiarity with PAR POS or similar point-of-sale systems is advantageous.
- Strong background in customer service with a focus on creating positive dining experiences.
- Experience working in casual dining environments is a plus.
- Knowledge of food service management principles will be beneficial for success in this role.
If you are passionate about the restaurant industry and eager to lead a team dedicated to providing exceptional service, we invite you to apply for the Shift Leader position.
Job Type: Part-time
Pay: From $15.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Employee discount
- Paid time off
Shift:
- Day shift
- Evening shift
Shift availability:
- Day Shift (Preferred)
- Night Shift (Required)
Ability to Commute:
- International Falls, MN 56649 (Required)
Ability to Relocate:
- International Falls, MN 56649: Relocate before starting work (Required)
Work Location: In person
Salary : $15