What are the responsibilities and job description for the Crew Member position at Dairy Queen?
Key Responsibilities:
Deliver exceptional service and quality food to customers in a fast-paced environment.
Contribute to the smooth operation of our quick service restaurant by performing various tasks.
Ensure each guest has a positive experience through excellent customer service, accurate cash handling, and maintaining a clean environment.
Key Duties:
- Provide top-notch customer service by greeting and assisting customers with their orders.
- Handle cash transactions accurately using the cash register and POS system.
- Prepare and assemble food items according to company standards and safety guidelines.
- Maintain cleanliness and organization of the dining area, kitchen, and service stations.
- Assist in bussing tables and ensuring a tidy environment for guests.
- Follow food handling procedures to ensure the safety and quality of all food products.
- Collaborate with team members to meet customer demands efficiently during peak hours.
- Support sales initiatives by promoting menu items and upselling when appropriate.
Requirements:
- Prior experience in a quick service fast food restaurant is preferred but not mandatory.
- Strong customer service skills with the ability to communicate effectively with guests and team members.
- BASIC math skills for handling cash transactions accurately.
- Familiarity with cash handling procedures and experience operating a cash register or POS system is a plus.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Knowledge of food preparation techniques and food safety regulations is advantageous.
- Able to work flexible hours, including evenings, weekends, and holidays as needed.
Preferred qualifications:
- Legally authorized to work in the United States
- 16 years or older
