What are the responsibilities and job description for the Customer Service Representative position at Dairy Queen?
Company Overview: As a leader in the quick-service industry, Dairy Queen is dedicated to providing exceptional customer experiences.
Job Description: We are seeking a Front Counter Crew Member to join our team at Dairy Queen. The ideal candidate will be enthusiastic, friendly, and able to provide timely and quality service to fans. Key responsibilities include:
- Greeting and welcoming fans to the Dairy Queen brand
- Assisting fans with menu navigation and product ingredient questions
- Striving to exceed fan expectations and deliver fan-first service
- Calmly solving fan concerns and embracing Dairy Queen's service recovery standard
Required Skills and Qualifications: To be successful in this role, you should have excellent communication skills, a positive attitude, and the ability to work well in a fast-paced environment.
Benefits: Our Front Counter Crew Members enjoy competitive pay, opportunities for advancement, and a fun and dynamic work environment.
