What are the responsibilities and job description for the Dairy Queen Crew Member position at Dairy Queen?
A Dairy Queen crew member is responsible for delivering excellent customer service while assisting in the day-to-day operations of the restaurant. The role can vary based on the specific location, but the core duties typically include:
Key Responsibilities:
- Customer Service: Greeting customers, taking orders, and ensuring they have a positive experience. This includes providing information about the menu, answering questions, and resolving any issues that may arise.
- Food Preparation: Preparing food and beverages according to Dairy Queen’s standards, which may include items like burgers, fries, ice cream sundaes, and Blizzard treats. This requires attention to detail to ensure quality and consistency.
- Cash Handling: Operating the cash register, processing payments, and handling cash transactions efficiently and accurately. Some crew members may also handle drive-thru orders.
- Cleaning and Maintenance: Keeping the dining area, kitchen, and restrooms clean and organized. This may involve sweeping, mopping, wiping down surfaces, and ensuring the overall cleanliness of the restaurant.
- Teamwork: Working alongside other crew members to ensure smooth operations, especially during busy periods. Communication and collaboration are key for a positive work environment.
- Food Safety: Following proper food safety and sanitation procedures to maintain a safe environment for both customers and team members.
- Stocking: Assisting with inventory management by restocking supplies and ingredients as needed.
- Drive-Thru Operations: Some locations require crew members to manage the drive-thru, taking orders, preparing food, and handing it to customers through the window.
Skills and Qualities:
- Strong communication: The ability to interact with customers and teammates effectively.
- Multitasking: Managing various tasks like taking orders, preparing food, and maintaining cleanliness simultaneously.
- Attention to detail: Ensuring food is prepared correctly and customers’ orders are accurate.
- Positive attitude: A friendly, approachable demeanor, especially when interacting with customers.
- Reliability: Being dependable, showing up for shifts on time, and contributing to a team atmosphere.
This role is an entry-level position, ideal for individuals looking to gain experience in the food service industry. Many Dairy Queen crew members also have opportunities for advancement, such as moving up to supervisory or managerial roles.
Qualifications
- Strong customer service skills and effective communication abilities
- Experience in food service or quick service restaurant environments
- Proficiency in cash handling and operating POS systems
- Knowledge of food handling and sanitation practices
- Ability to work efficiently in a fast-paced setting
- Basic math skills for handling transactions and sales
- Experience in food preparation and upselling techniques is a plus
Job Types: Full-time, Part-time
Pay: $10.00 - $11.00 per hour
Expected hours: 20 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 12 hour shift
- Morning shift
- Night shift
Education:
- High school or equivalent (Preferred)
Experience:
- Quick service & fast food restaurant: 1 year (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Preferred)
Ability to Commute:
- Bessemer, AL 35022 (Required)
Ability to Relocate:
- Bessemer, AL 35022: Relocate before starting work (Required)
Work Location: In person
Salary : $10 - $11