What are the responsibilities and job description for the Front Counter Team Member position at Dairy Queen?
Company Overview: At Dairy Queen, we strive to deliver a world-class experience for our fans. As a Front Counter Crew Member, you will be at the heart of this effort.
Job Description: You will be responsible for enthusiastically greeting and welcoming fans to the Dairy Queen brand. This includes assisting fans with menu navigation and product ingredient questions.
Key Responsibilities:
- Provide exceptional customer service by exceeding fan expectations
- Calmly solve fan concerns and follow Dairy Queen's service recovery standard
- Assist with managing cash handling and operating equipment
Requirements: To be successful in this role, you must possess excellent communication skills and be able to work effectively in a fast-paced environment.
