What are the responsibilities and job description for the Operations Director position at Dairy Queen?
Operations Director Job Summary
We are seeking an experienced Operations Director to join our team at Dairy Queen. As an Operations Director, you will be responsible for overseeing the day-to-day operations of multiple restaurants, including supervising staff, maintaining high standards of quality, service, and cleanliness, and developing and implementing marketing strategies to increase sales and customer engagement.
Key Responsibilities
- Supervise staff members to ensure they are performing their duties to the highest standard
- Maintain high standards of quality, service, and cleanliness throughout the restaurants
- Develop and implement marketing strategies to increase sales and customer engagement
- Analyze financial reports and optimize profit margins
- Train and develop staff members to ensure they have the skills and knowledge needed to excel in their roles
Requirements
- 2-5 years of restaurant management experience, preferably in a quick-service environment
- High school diploma or equivalent required
- Proven track record of effectively managing COGS and labor
- ServSafe certification or equivalent
What We Offer
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment
Our Culture
Dairy Queen is a global brand with a rich history of innovation and customer satisfaction. We are committed to providing our guests with exceptional service and high-quality products. Our team members are passionate about what we do, and we are looking for someone who shares our values and enthusiasm.
We are seeking an experienced Operations Director to join our team at Dairy Queen. As an Operations Director, you will be responsible for overseeing the day-to-day operations of multiple restaurants, including supervising staff, maintaining high standards of quality, service, and cleanliness, and developing and implementing marketing strategies to increase sales and customer engagement.
Key Responsibilities
- Supervise staff members to ensure they are performing their duties to the highest standard
- Maintain high standards of quality, service, and cleanliness throughout the restaurants
- Develop and implement marketing strategies to increase sales and customer engagement
- Analyze financial reports and optimize profit margins
- Train and develop staff members to ensure they have the skills and knowledge needed to excel in their roles
Requirements
- 2-5 years of restaurant management experience, preferably in a quick-service environment
- High school diploma or equivalent required
- Proven track record of effectively managing COGS and labor
- ServSafe certification or equivalent
What We Offer
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment
Our Culture
Dairy Queen is a global brand with a rich history of innovation and customer satisfaction. We are committed to providing our guests with exceptional service and high-quality products. Our team members are passionate about what we do, and we are looking for someone who shares our values and enthusiasm.
