What are the responsibilities and job description for the Shift Leader position at Dairy Queen?
Job Overview
We are seeking a dedicated and motivated Shift Leader to join our team in a fast-paced environment. The ideal candidate will play a crucial role in overseeing daily operations, ensuring exceptional customer service, and leading a team to achieve operational excellence. This position is perfect for individuals with experience in the food industry who are looking to advance their careers in restaurant management.
Duties
- Supervise and coordinate daily activities of the staff, ensuring adherence to company policies and procedures.
- Assist in training new employees and conducting interviews for potential candidates.
- Manage inventory levels and assist with ordering supplies as needed.
- Ensure cleanliness and organization of the kitchen and dining areas.
- Handle customer inquiries and resolve any issues that may arise during shifts.
- Collaborate with management to implement strategies for improving service quality and operational efficiency.
- Utilize Aloha POS system for order processing and sales tracking.
- Maintain a positive work environment that fosters teamwork and employee engagement.
Requirements
- Previous experience in a supervisory role within a quick service fast food restaurant or similar environment is preferred.
- Strong background in kitchen management or restaurant management is highly desirable.
- Excellent interpersonal skills with the ability to lead, motivate, and develop team members.
- Familiarity with interviewing techniques and employee training processes.
- Knowledge of the food industry standards and best practices.
- Ability to work flexible hours, including evenings, weekends, and holidays as needed.
- Strong organizational skills with attention to detail to ensure high-quality service delivery.
Join our dynamic team as a Shift Leader where you can make a significant impact on our operations while developing your career in the restaurant industry!
Job Type: Full-time
Pay: Up to $18.00 per hour
Shift:
- 10 hour shift
- 12 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Work Location: In person
Salary : $18
