What are the responsibilities and job description for the Shift Manager position at Dairy Queen?
As a Shift Leader you are responsible for supervising employees and general operations of the restaurant. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and commitment to quality and customer service
What you will do:
- Teach and coach team members on maintaining our standards for Service, Food and Beverage.
- Actively monitor food quality to ensure adherence with our standards. Provide timely feedback to Hourly staff, and lead action to correct any issues.
- Oversee the heart of the house on your shifts and ensure it is operating efficiently while maintaining food quality and sanitation standards.
- Ensure line checks and production are both completed in compliance with our systems and standards.
- Maintain fully and properly trained staff to operate restaurant effectively.
- Ensure building, equipment, furniture, and fixtures are in good repair, clean, and maintained on a regular basis.
Perks of the Job:
- Great pay and bonus opportunities
- Flexible schedules
- Growth opportunities
A Shift Manager is responsible for serving our guests with unparalleled hospitality to create unforgettable experiences every day! If this sounds like you, please apply today!
