What are the responsibilities and job description for the AV Technician position at Daisy - Naples?
Job Description
Job Description
Benefits :Job Title : Audio Visual Technician
Overview :
Daisy is a national smart space installation and services company that simplifies smart home and office technology to make it work optimally, solving one of the biggest in-home problems today and bringing more joy into the lives of our clients.
We are seeking a detail-oriented Audio Visual Installer to join our growing integration team. If you have experience setting up home theaters, networking systems, security cameras, and other low voltage systems, we want to hear from you. As our next AV Installer, you'll get to work with top brands while taking pride in delivering excellent experiences to our clients. Perks include a company vehicle, paid training, and project bonuses.
Objective : To provide excellent quality of installation & customer experience while meeting industry standards and completing assigned projects on time and within budget.
Summary of Position :
The Technician is responsible for installing and servicing products at the customers job site. Organizing supplies, products and transportation of high value equipment to job site.
Responsibilities :
- Projector, flat panel, screen installation and calibration
- The management of van stock and tools as well as van maintenance and appearance
- Meet with project manager to ensure timeline and expectations.
- Communicate effectively with and take direction from Lead Technicians and Project Manager
- Review sales order, product list and scope of work prior to deploying equipment
- Clarify final placement of key components with communication from PM or customer
- Trim out speakers, CAT5 / 6, coax and camera placements
- Installation of in-ceiling / in-wall speaker installation
- Install / Setup home and light business network systems
- Set up, pre-configure and program networks, control systems, cameras and NVRs
- Guardianship and preservation of client confidentiality and network / home security
- Communicate with Project Manager on schedule and expected completion dates
- Daily updates to project documentation and work orders in job management software
- Accurate time clock entries and job costing
- Make decisions and be held accountable to Time and Materials
- On call rotation maybe required
- Local travel to job sites required
- Fiscal responsibility for all assets assigned and property within Technicians care
- Customer service, including the ability to work with high profile and high demand customers
- Guardianship and preservation of client confidentiality and network / home security
- Flexibility to meet customer demands outside of normal working hours
- Must be able to lift and carry 60lbs
- May require standing or stooping for extended periods
- Ability to work in tight spaces & at ladder height
- Valid driver's license, clean driving record, and criminal background
- Security license or experience preferred
Adherence to state and federal laws, including adherence to traffic laws
Qualifications :
The Technician must possess an understanding of all systems including audio, video, security, lighting and integration of all installed brands. Must be able to read house plans and other job site related documentation. Basic wiring and connectivity skills as it pertains to low voltage standards. Troubleshooting skills are essential. Basic computer skills with the ability to become competent in in-house job management software. Attention to detail, particularly regarding key component placement & system wiring.
Additional Requirements :
We are a smoke, alcohol and drug free environment. This includes our buildings, vehicles, and job sites and / or when wearing our apparel.
Compensation and Benefits :
We offer healthcare benefits, generous PTO, and fair compensation based on experience and skill level.
