Apprentice Technician

Job Description

Job Description

Introduction

Overview :

Daisy is a national smart space installation and services company that simplifies smart home and office technology to make it work optimally, solving one of the biggest in-home problems today and bringing more joy into the lives of our clients. We are seeking an Apprentice Audio Visual (AV) Install Technician who will join our team and receive training and mentorship to quickly advance from no experience to supporting Lead Technicians within months!

By joining this exciting and unique paid apprenticeship program, you will receive customized online training, in-field shadowing, mentorship from senior technicians and engineers and company leadership, as well as the opportunity to visit different Daisy branches / sites for in-depth, in person learning opportunities.

Soon, you will perform audio visual support related to AV-based systems, as well as installation, deployment, and maintenance. This includes but is not limited to, audio, video, lighting, shades, security and control systems.

Responsibilities

• Stay up to date, actively working on an online training schedule
• Take advantage of field training on the job while providing support for technicians performing installation, deployment, and maintenance.
• Provide technical assistance by receiving, prioritizing, documenting, and resolving requests.
• Demonstrate commitment to organizational goals
• Perform other duties as assigned, including occasional after-hours support.

Skills & Requirements

• Effective communication skills.
• Intermediate experience supporting PCs, peripherals, software, and hardware.
• Superior troubleshooting and analytical skills.
• Ability to be a strong team player and support senior team members to take direction from them and learn quickly
• Demonstrated passion for excellence in customer service.
• Ability to communicate professionally with all levels of the organization.
• Success in a team-based environment.
• Strong detail orientation and analytical abilities.
• Ability to handle stressful situations tactfully.
• Strong critical thinking and problem-solving skills.
• Knowledge of Windows environments with basic troubleshooting skills.
• Background in Audio Visual, Stage production technology, or Information Technology preferred
• AV related systems experience a strong positive
• Must be at least 18 years of age with an insurable drivers license
• Ability to lift up to 60 pounds independently, climb a ladder up to 15 feet, and enter tight crawl spaces

We are a smoke, alcohol and drug free environment. This includes our buildings, vehicles, and job sites and / or when wearing our apparel.

Compensation and Benefits :

We offer healthcare benefits, generous PTO, and fair compensation based on experience and skill level.

Relocation Package :

If youre the perfect candidate and fit for the Daisy culture, and dont live in the area but would love to we'll pay your relocation expenses up to $5,000.