Security Technician

About Daisy

Daisy is a national smart space installation and services company that simplifies smart home and office technology to make it work optimally, solving one of the biggest in-home problems today and bringing more joy into the lives of our clients.

The Opportunity

We are seeking an Security Technician in our San Carlos, California branch who is proficient at installing configuring, and maintaining low voltage integrated system equipment, devices, and components. The right candidate for this role has complete knowledge of DSC and Qolsys systems and understands the basic concepts of how to set up alarm.com accounts. The Security Technician performs system configuration, calibration, programming, testing, and troubleshooting – as well as demonstrates mastery of basic wiring/cabling for low voltage integrated systems.

The Residential Installation Technician’s primary functions and responsibilities are to evaluate the customer’s needs, design, install, troubleshoot, configure, reconstruct, program existing security and site automation solutions, as well as educate the customer on the use of their system.

Responsibilities

• Work with the customer to determine optimal system and equipment to meet their needs.
• Install and test the operations of all equipment to ensure proper functionality and signal reception required to establish service.
• Evaluate the information provided and work with the customer to provide the best possible solution for their location.
• Identify opportunities to improve the use and functionality of the customers system and provide those recommendations.
• Pursue safety practices to safeguard against injury and damage to property.
• Assure against loss of unused materials, ladders, and tools on a job site or office location.
• Collect all debris, patch any holes, and clean the site, leaving it as nice or in better condition than when started.
• And any other duties needed to help drive our vision, fulfill our mission and abide by our organization’s values.
• You will work in a dynamic, collaborative environment, working closely with customers and coworkers.
• This role involves providing solutions by visiting customers at their homes or businesses.
• Services fire and carbon monoxide detection, networking, hosted video solutions, and access control.
• Follow and complete required processes of wired/wireless technology and connection procedures.
• Test and validate system signals/communication with central monitoring to properly establish service.
• A customer service champion, demonstrating the willingness to help our customers fix as well as understand the protection in their home.

What You'll Need:

• High School degree or the equivalent
• Valid driver's license
• Service experience
• Technical aptitude
• Strong verbal communication
• Customer focused and customer driven mindset
• Thrive in the face of uncertainty

Compensation and Benefits:

We offer healthcare benefits, generous PTO, and fair compensation based on experience and skill level.

We are a smoke, alcohol and drug free environment. This includes our buildings, vehicles, and job sites and/or when wearing our apparel.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Daisy Corporate.