What are the responsibilities and job description for the Service Technician position at Daisy - San Carlos?
Job Description
Job Description
Job Title : Service Technician
Location : San Carlos, California
Overview :
Daisy is a national smart space installation and services company that simplifies smart home and office technology to make it work optimally, solving one of the biggest in-home problems today and bringing more joy into the lives of our clients. We are seeking an AV Service Technician to solve and troubleshoot audio, visual, controls, and security equipment in residential and commercial locations. Our Lead Technicians regularly interact with clients while representing the Daisy brand and develop trusted relationships, helping to enhance their lives through technology.
Duties & Responsibilities
- Read and interpret blueprints, diagrams, floor plans, specifications, and operational / product manuals.
- Manage all aspects of support including end-user training, troubleshooting, and follow through on escalation of issues.
- Collaborate on problem-solving in both installation standards and provide challenges and successes during weekly team meetings]
- Travels to various job sites; uses hand and power tools safely; maintains company-issued tools, equipment, and vehicle
- In addition to clients, interact with builders and other industry professionals.
- Communicate every day with the project manager about the progress of the project.
Additional Requirements :
We are a smoke, alcohol and drug free environment. This includes our buildings, vehicles, and job sites and / or when wearing our apparel.
Compensation and Benefits :
We offer healthcare benefits, generous PTO, and fair compensation based on experience and skill level.
Relocation Package
If youre the perfect candidate and fit for the Daisy culture, and dont live in the area but would love to we'll pay your relocation expenses up to $5,000.
