What are the responsibilities and job description for the Host/Hostess position at Dak Good?
Job Summary
We are seeking a friendly and organized Host/Host to join our dynamic team. At Dak Good, we believe in creating a fun and supportive atmosphere where every team member can thrive. We offer competitive pay, flexible hours, and opportunities for growth. You'll be working with a friendly team, providing excellent services, and playing a key role in delivering memorable experience to our guests. If you're hardworking, customer-focused, and ready to be part of something special, we'd love to have you on board!
Duties
- Greeting and seating guests
- Interact with customers to answer questions about the menu, take orders accurately, and communicate with kitchen staff to ensure timely service.
- Packing take-out orders and ensuring delivery of accurate orders.
- Keeping the host stations cleanliness.
- Handling bills, processing payments, and maintain a clean and organized dining area.
- Supporting staff and management: helping server and managers when needed including running orders and refilling drinks.
- Must follow safety and hygiene standards by maintaining the cleanliness of the host station/counter as well as work efficiently in a fast-paced environment.
- Collaborate with kitchen staff to ensure timely delivery of orders.
- Address guest inquiries or concerns promptly to enhance their experience.
- Record Keeping: Maintain reservations, guest preferences, or other relevant guest information for future visits.
- Handling Phone Calls: Answer calls and provide information about the restaurants's hours, menu, or reservations.
- Uphold phone etiquette when handling reservations and guest communications.
Requirements
- Previous experience in food service or hospitality is preferred
- Familiarity with cash register operations and POS system is a plus.
- Strong math skills for accurate transaction processing.
- Ability to work in a fast-paced environment
- Knowledge of cullinary practices and food preparation techniques is advantageous.
- Excellent time management skills to prioritize tasks efficiently.
- Must be able to work flexible hours, including nights and weekends as required.
- A positive attitude with a passion for delivering outstanding customer service is essential.
Job Types: Full-time, Part-time, Temporary
Pay: $16.65 - $18.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Employee discount
Shift:
- 10 hour shift
- 4 hour shift
- Evening shift
- Morning shift
Ability to Commute:
- Muskegon, MI 49444 (Required)
Ability to Relocate:
- Muskegon, MI 49444: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $18