Demo

Senior Program Associate

Dakota County, MN
Saint Paul, MN Full Time
POSTED ON 4/5/2025
AVAILABLE BEFORE 5/5/2025

Salary : $50,194.00 - $78,428.00 Annually

Location : West St. Paul, MN

Job Type : Full-Time

Remote Employment : Flexible / Hybrid

Job Number : 11092SS.25.001

Department : Social Services

Opening Date : 01 / 31 / 2025

Closing Date : 2 / 13 / 2025 4 : 30 PM Central

General Description

POSTING TYPE : Open Competitive

DEPARTMENT : Social Services

HOURS : Full-time

PREFERRED HIRING RANGE : $50,194 - $56,468 / year (105 Grade Level)

FULL SALARY RANGE : $50,194 - $78,428 / year

LOCATION : Hybrid; telework and in-person at the Northern Service Center, West Saint Paul

UNION : AFSCME 306

CLOSE DATE : 4 : 30 p.m. on 2 / 13 / 2025

Come and join over 2,000 skilled individuals whose talents and contributions make Dakota County a premier place to live and work. The work that county government does is unique, and Dakota County offers important careers - the kind of careers that make a difference in people's lives.

Dakota County welcomes and is inclusive of diverse people, backgrounds, and perspectives. Dakota County aims to reflect the community and clients it serves and to foster an equitable and respectful working environment where everyone is empowered to be their authentic selves.

This position is part of a team completing a high volume of fiscal tasks for Social Services. Primary tasks include but are not limited to processing invoices, submitting payments in various systems, conducting fiscal audits, and working closely with internal and external stakeholders and vendors. This position will perform highly skilled administrative functions and tasks under limited supervision.

Click for information from our staff.

Minimum Qualifications

  • Associates Degree in business administration, human services or related field AND One (1) year of progressively responsible administrative experience in an office environment.
  • High School Diploma AND Three (3) years of administrative experience in an office environment
  • Current combination of education and experience to total 3 years.
  • Candidate must be proficient at keyboard skills including typing at least 45 WPM.

Preferred Qualifications :

  • Experience completing payments and processing invoices
  • High attention to detail
  • Strong ability o multi-task in multiple systems
  • Experience in electronic databases and records management systems
  • To be eligible for hire, an applicant must successfully complete a background check and meet the criminal history background criteria required to access certain networks / systems necessary to perform the essential functions of the position.

    Duties & Responsibilities

    These examples do not include all possible tasks in this work and do not limit the assignment of related tasks in any position of this classification. Regular attendance according to the position's management approved work schedule is required for all positions.

  • Performs accounting functions such as : prepare and authorize vendor payments, including auditing, adjusting, and approving in compliance with program statutory requirements and County policies.
  • Processes program information, verifies and enters information into appropriate data systems specific to program, assuring data integrity.
  • Ensure accurate entry of service coding for claiming revenue capture and data integrity in various county and state systems.
  • Conducts internal audit of case components, whether fiscal or administrative, to ensure required compliance with state and federal mandates.
  • Provides administrative support for multiple program areas, which includes coordinating service authorizations.
  • Handles confidential client information with integrity and in compliance with legal regulations.
  • Serves as a resource regarding information maintained in state and county systems, as well as tracking or updating information in state and county systems.
  • Recommends and develops internal work methods and assists with establishing new procedures and processes to accommodate administrative and program activities.
  • Assists program staff with administrative activities related to social services ongoing programs and services.
  • May direct calls to appropriate personnel or provide information to case managers and providers to resolve any concerns.
  • Performs special projects in support of department programs.
  • May be required to : schedule client appointments; organize, prepare, maintain forms, documents, and other program materials; maintain office equipment, call for maintenance.
  • Demonstrates a commitment to support cultural diversity County wide, actively supports the County's diversity initiatives, and works to address the needs of diverse and underserved communities.
  • Other duties as assigned.
  • ESSENTIAL FUNCTIONS 1-13

    Knowledge, Skills & Abilities and Work Environment

  • Knowledge of State, Federal and County guidelines for appropriate programs.
  • Ability to deal effectively with multiple and sometimes conflicting demands while maintaining composure and professionalism. Demonstrates an understanding of and respect for the diversity of customers, co-workers, and supervisors, including individuals with a disability or whose first language may be other than English.
  • Ability to work effectively with clients and staff from diverse cultural and ethnic backgrounds.
  • Ability to recognize and comply with HIPAA and other data privacy regulations.
  • Ability to audit and reconcile various financial records for accuracy related to program services.
  • Knowledge of productivity application software (Microsoft Office, etc.).
  • Understanding of mission and vision of department and program operational guidelines, business practices, staff needs, and client service outcomes.
  • Considerable ability to conduct research, analyze, prioritize and coordinate work according to client and agency needs.
  • Ability to utilize County electronic data management system to organize and manage confidential documents in a centralized method.
  • Ability to problem solve while demonstrating good judgment.
  • Ability to work independently and as a team member.
  • WORK ENVIRONMENT :

    The work is performed in a County office building. Some of the work is sedentary and may have extensive use of computer. Incumbents may need to lift children and up to twenty pounds on an occasional basis. Travel may be required for some departments.

    SELECTION PROCESS :

    The examination / selection process for this classification will consist of a rating of your training and experience from the application materials submitted. The top scoring candidates will be forwarded to the hiring department for further consideration.

    Dakota County welcomes and is inclusive of diverse people, backgrounds, and perspectives. The County aims to reflect the community and clients it serves, and fosters an equitable and respectful working environment where everyone is empowered to be their authentic selves.

    Visit our Benefits site for more information.

  • Applicants for this recruitment will be rated based on their answers to the supplemental questions listed below and application materials. It is IMPERATIVE that information provided on the application and resume are detailed and clearly outline your work experience & skills. They must also support and / or match answers to the supplemental questions.Please initial the box below to CONFIRM that the information provided is accurate and true to the best of your knowledge. Falsification may result in disqualification from consideration for this and subsequent recruitments with Dakota County for up to three years.
  • Please initial the box below to CONFIRM that you understand that a background check including but not limited to criminal, employment, driving, and educational check may be conducted upon acceptance of a position.

    Select the highest level of education COMPLETED / Degree held. (Degree must be held by closing date.)

  • High School Diploma / GED
  • Professional / Technical Certificate equivalent to 1 year of full-time post-secondary education
  • Associate Degree
  • Bachelor's Degree or higher
  • None of the above
  • List below your area(s) of study. If you do not have an area of study, type "none" below.

    Select from the list below your total number of years of progressively responsible general office support experience.

  • No experience to less than 1 year
  • 1 year
  • 2 years
  • 3 years
  • 4 plus years
  • Briefly describe your general office experience, referencing jobs listed on your application. If you do not have this experience, type "none" in the space provided.

    Select from the list below your total paraprofessional experience working in a social service or human services agency.

  • Less than 1 year
  • 1 year
  • 2 or more years
  • Briefly describe your paraprofessional experience, referencing jobs listed on your application. If you do not have this experience, type "none" in the space provided.

    Check all those that apply regarding your experience with the systems listed below.

  • OnBase or any Electronic Document Management System (EDMS)
  • SSIS
  • MMIS
  • MAXIS
  • MNChoices / MnSP
  • One Solution or any enterprise resource planning (ERP)
  • SC Client Index
  • Medical Billing Systems
  • None of the Above
  • Describe your experience maintaining data systems, using reports to identify data entry errors, and your ability to correct and maintain quality within data systems. If you do not have this experience, type "none" in the space provided.

    Select from the list below your total years of professional work experience with Microsoft Office Suite (e.g. Office 2010 or Office 365).

  • No experience to less than 6 months
  • 6 months - 1 year
  • 2 years
  • 3 plus years
  • Have you completed a pathways training program or similar training program related to the Senior Program Associate position working in a Human Services agency?

    If you have completed a pathway training program or similar training program, briefly describe the program including coursework completed. If you have not completed a program, indicate "none" in the space provided.

    Check all those that apply from the list below regarding Excel.

  • I am not proficient in Excel, but I am willing to learn.
  • I have created an Excel spreadsheet with formulas.
  • I have created a graph in Excel.
  • I have linked worksheets in Excel.
  • I can provide a sample of my work in Excel.
  • I am proficient in Excel.
  • Check all those that apply from the list below regarding Access.

  • I am not proficient in Access, but I am willing to learn.
  • I have entered data into an Access database.
  • I have created a new Access database from scratch.
  • I can provide a sample of my work in Access.
  • I am proficient in Access.
  • Check all those that apply from the list below regarding Microsoft Word.

  • I am not proficient in Word, but I am willing to learn.
  • I have formatted long documents (10 pages or more).
  • I have formatted long documents with page numbers.
  • I have added headers / footers to long documents.
  • I have formatted long documents with references.
  • I have formatted contents pages in long documents.
  • I have formatted bookmarks in long documents.
  • I can provide an example of formatting long documents in Word.
  • I am proficient in Word.
  • Check all those that apply from the list below regarding Microsoft Outlook.

  • I have not used Outlook, but I am willing to learn.
  • I have maintained calendars and scheduled meetings in Outlook
  • I have created folders in Outlook to store emails that I needed to keep for a time.
  • I have applied rules to emails to organize my work.
  • List the name of the employer(s) and your job title(s) where you worked directly with the public. If you do not have this experience, type "none" in the space provided.

    How many years of experience do you have working or volunteering with underrepresented communities (people of color, social-economic levels, lgbtq , religion, etc.)?

  • Less than 1 year
  • 1 to 2 years
  • 3 to 5 years
  • More than 5 years
  • Describe your years of experience working or volunteering with underrepresented communities? Include positions where your clients were at least 20% from these populations. If you do not have this experience, type "none" in the space provided.

    Select below your total years of work experience in coding payables, receivables, payroll tracking and / or accounting utilizing electronic accounting software or systems.

  • No experience to less than 6 months
  • 6 months
  • 1 year
  • 2 years
  • 3 plus years
  • Describe your work experience in coding payables, receivables, payroll tracking and / or accounting utilizing electronic accounting software or systems. If you do not have this experience, type "none" in the space provided.

    Do you have work experience training co-workers or documenting processes or procedures?

    Describe your work experience training co-workers or documenting processes or procedures. If you do not have this experience, type "none" in the space provided.

    How many years of experience do you have with HIPAA compliance?

  • No experience to less than 1 year
  • 1 year
  • 2 years
  • 3 plus years
  • Describe your work experience with HIPAA compliance. If you do not have this experience, type "none" in the space provided.

    How many years of experience do you have working in an organization with DHS compliance?

  • No experience to less than 1 year
  • 1 year
  • 2 years
  • 3 plus years
  • Describe your work experience with DHS compliance. If you do not have this experience, type "none" in the space provided.

    Have you previously been a temporary employee, intern, contractor, or volunteer with Dakota County?

    If yes to above question, indicate the Dakota County departments in which you worked. If "no", indicate "none" in the space provided.

    Are you proficient in any language other than English?

    What is your typing speed? If you are unsure of your typing speed you can take a free online typing test at www.typingtest.com

  • 0 - 19 WPM
  • 20 - 44 WPM
  • 45 - 59 WPM
  • 60 plus WPM
  • If selected for this position, what would be your minimum acceptable salary?

    Your response to this question will help Dakota County evaluate the effectiveness of recruitment sources for this specific position. Please select the one source that most closely describes how you first learned about this opportunity.

  • Facebook
  • Friend, Family or Colleague
  • InDeed
  • Job Fair or Dakota County Event
  • Job Interest e-mails from Dakota County
  • JobsInMinneapolis / StPaul
  • League of Minnesota Cities
  • LinkedIn
  • Minneapolis Diversity.com
  • Minnesota Diversity.com
  • Minnesota Works Website
  • Minnesota Jobs Network.com
  • Minnesota Association of Counties
  • Monster
  • Professional Association Website
  • Referred by a Dakota County Employee
  • St Paul Diversity.com
  • College Website, Instructor, Career Services
  • Dakota County Website
  • Other
  • If you selected Other, please indicate where you heard about this opportunity with Dakota County.

    Required Question

    Salary : $50,194 - $78,428

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