What are the responsibilities and job description for the Field Service Technician position at Dakota Fluid Power?
Summary of Responsibilities:
The primary responsibility for the Field Service Technician is to provide service to Dakota Fluid Power customers in repairs, maintenance of vehicles, repairs, maintenance, refurbishing or rebuilding of equipment and products. The Field Service Technician must always exhibit positive and effective interaction with all DFP customers, associates and vendors.
Job Duties Include:
- Commit and uphold the Dakota Fluid Power safety commitment in all actions and communications as it applies in our safety manual and procedures.
- Create and maintain accurate service and repair documents for all work to be performed.
- Use and understand all documents, forms and procedures as they apply.
- Diagnose issues with hydraulic, electrical, mechanical and compressed air systems both in-house and out in the field.
- Service and repair on-road, off-road mobile equipment, and industrial fluid power systems.
- Service and repair hydraulic pumps, motors, valves, cylinders and all other system components requiring attention.
- Refurbish, rebuild and replace required components to restore equipment to required working order.
- Perform welding and fabrication tasks as the project requires.
- Able to diagnose and repair compressed air systems preferred but not required.
- Certified in Crane Inspections and able to complete inspections (overhead, boom, etc.) preferred but not required.
- Attend the required training programs on products, services and self-development programs offered by or through Dakota Fluid Power.
- Maintaining a clean work area for safety and to expedite project completion.
- Able to work overtime, travel and work an occasional on-call shift.
- Perform any and all other duties assigned by the management.
Skills/Qualifications: Advance Knowledge of Troubleshooting, Repair, and Installation of Hydraulics, Compressed Air, and Mechanical Systems; Proficient in Basic Hydraulic Plumbing, Welding, and Mechanical Fabrication; Certified in Crane Inspections preferred; Ability to Read & Understand Hydraulic, Electrical, and Mechanical Drawings and Schematics; Ability to Learn Lathes, Milling Machines, Drill Presses, Hydraulic Press, and Similar Equipment; Professional, Superior Customer Service; Strong Motivation and Ability to Work Independently; High Level of Integrity and Ethical Values; Excellent Communication Skills (written & verbal), Basic Computer Skills or Ability to Learn for Record Keeping; Clean Driving Record; Ability to lift up to 75 lbs. on a regular basis; Consistently use Arms & Legs with Full-Range of Motion; Frequent Stooping, Bending, Squatting & Kneeling; Exert Push & Pull Forces.
