What are the responsibilities and job description for the Central Registration - Temporary Position position at Dakota Regional Medical Center?
Dakota Regional Medical Center is looking for a Temporary Part Time team member for Central Registration working 27-30 hours per week including the Saturday rotation to cover clinic from 9-12pm. This position will be for 12-16 weeks.
Overview
We are seeking a detail-oriented and customer-focused individual to join our team as a Registration Specialist. In this role, you will be the first point of contact for patients, ensuring a smooth and welcoming experience as they visit our clinic and therapy department. Your responsibilities will include managing patient registrations, scheduling appointments, and providing exceptional customer service in a fast-paced environment.
Duties
- Greet patients warmly upon arrival and assist with the registration process.
- Manage medical scheduling efficiently, coordinating appointments to optimize patient flow.
- Maintain accurate patient records and files, ensuring confidentiality and compliance with regulations.
- Handle phone systems effectively, demonstrating excellent phone etiquette when answering calls and addressing inquiries.
- Provide support in patient service by addressing concerns and answering questions regarding procedures or services offered.
- Collaborate with the front desk team to ensure seamless operations within the office.
- Assist with administrative tasks as needed to support the overall function of the medical office.
Experience
- Previous experience in a clinic is preferred but not required.
- Strong customer service skills with a focus on patient satisfaction.
- Familiarity with medical scheduling software and front desk operations is an advantage.
- Excellent communication skills, both verbal and written, along with proficiency in phone systems.
- Ability to work well under pressure while maintaining a positive attitude and attention to detail.
Join our dedicated team where your contributions will make a meaningful impact on our patients' experiences!
Job Types: Part-time, Temporary
Expected hours: 27.5 – 30.5 per week
Schedule:
- Day shift
- Rotating weekends
Work Location: In person
