What are the responsibilities and job description for the Assistant Manager position at Dal-Tile LLC?
Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.
Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.
The Assistant Manager SSC is a first-level manager responsible for training, leading, coaching, and guiding the performance of associates to ensure the smooth operation of day-to-day activities. This role also develops and retains effective working relationships with customers and focuses on driving product sales.
Duties And Responsibilities Of The Position
Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!
Active military, transitioning service members and veterans are strongly encouraged to apply.
Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Dont Work participant.
Job Type Sales Jobs
Req ID 81777
Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.
The Assistant Manager SSC is a first-level manager responsible for training, leading, coaching, and guiding the performance of associates to ensure the smooth operation of day-to-day activities. This role also develops and retains effective working relationships with customers and focuses on driving product sales.
Duties And Responsibilities Of The Position
- Identify training needs and provide coaching to employees in the areas of customer service, order management, purchasing, warehouse duties, office administration, truck management, and system processes.
- May perform a variety of customer service, warehouse, and office administration duties as necessary.
- Assist with developing business relationships with key customers within the store coverage area.
- Advise customers on product selection, pricing, and sales volume and continues to build customer relations.
- Provide feedback to management regarding staff performance evaluations.
- Responsible for the overall operations concerning freight, shrink, margins, and overtime.
- Address and resolve operational issues, conflicts, and challenges that may arise within the team.
- Ensure associates follow standard safety procedures to comply with corporate safety program standards.
- May assume management responsibilities in the absence of the Manager.
- Perform other duties as needed.
- Bachelor’s degree in a related field preferred.
- 6-8 years relevant experience OR equivalent combination of education and experience.
- 1-3 years of management experience.
- Requires specialized depth and/or breadth of expertise in own job discipline or field.
- Focused on and responsible for their team's productivity and collective impact.
- Excellent communication, problem-solving, and organizational skills.
- Able to multitask, prioritize, delegate, and manage time effectively.
- High level of integrity and discretion in handling sensitive and confidential data.
- Proficient in using Microsoft Office Suite products.
- Flexible attitude, adaptable to change, team player, and able to handle multiple projects at once.
- A high degree of professionalism, judgment, maturity, and resourcefulness in the absence of formalized guidelines and procedures.
- This role will be responsible for direct reports.
- The ability to lift 50 pounds regularly.
Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!
Active military, transitioning service members and veterans are strongly encouraged to apply.
Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Dont Work participant.
Job Type Sales Jobs
Req ID 81777
