Administrative Assistant

Position: Full-Time Administrative Assistant

Location: Princeton, NJ

Job Overview:

We are seeking a highly organized and proactive Administrative Assistant to join our dynamic team in Princeton, NJ. This role offers a unique opportunity to support a diverse team in delivering industry-leading training solutions. Reporting directly to the Managing Director, the ideal candidate will play a critical role in ensuring smooth operations, effective program management, and exceptional client support.

Key Responsibilities:

Internal Team Support:

• Provide Salesforce administrative support, including updating corporate program participant rosters.
• Manage and update email templates, distribute outside territory leads, and send program welcome emails.
• Oversee calendar management for client training events.
• Assist with various administrative tasks as requested by the team or management.

Program Coordination:

• Create and maintain program codes and records.
• Communicate with participants and their supervisors with exceptional customer service.
• Manage program logistics, including participant registration, attendance tracking, awards recording, and program closure.
• Coordinate with hotel partners to secure and plan training space.

Client Support:

• Efficiently manage and convert leads in the lead queue.
• Create revenue records and records of payment.
• Update and maintain accurate client information in databases.
• Deliver exceptional customer service to clients.

CRM and LMS Management:

• Organize and update course content and materials in the Learning Management System (LMS).
• Enter and maintain accurate records in Salesforce for organizations, employees, and locations.
• Manage digital content, including generating survey links, QR codes, and distributing Microsoft Forms for assessments.

Office Support:

• Organize, maintain, and distribute office supplies to team members.
• Curate materials for in-person training delivery.
• Coordinate sending and receiving supplies to team members and clients.

Qualifications:

• Minimum of 1-2 years of experience in administrative support.
• Exceptional customer service skills and a team-player attitude.
• Strong organizational, communication, and interpersonal skills.
• Comfortable with learning and using new technologies.
• Proficiency in Microsoft Office Suite.
• Experience with Salesforce CRM software (preferred).
• Familiarity with Training and Development and Learning Management Systems (preferred).
• Ability to work independently and prioritize tasks in a fast-paced environment.
• Ability to innovate systems and improve processes.

Benefits:

• Competitive base salary.
• Two (2) remote workdays per week, with the potential for additional flexibility
• Inclusion in team quarterly and annual bonuses.
• Extensive training and guidance on our industry-leading programs.
• Opportunities for professional development and career advancement.
• Health, disability, and life insurance.
• Simple IRA matching after a 2-year qualification period.
• Potential travel to annual conventions and industry events.
• Enrollment in Dale Carnegie core programs (over $5,000 in value).

Join us and play a pivotal role in shaping the success of our operations and programs while developing your career in an enriching and supportive environment.

Job Type: Full-time

Pay: $52,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• Can you describe a situation where you provided meaningful administrative support to a colleague or team member?

Education:

• Bachelor's (Preferred)

Experience:

• Administrative: 1 year (Required)

Ability to Commute:

• Princeton, NJ 08540 (Required)

Work Location: Hybrid remote in Princeton, NJ 08540

Salary : $52,000 - $55,000