What are the responsibilities and job description for the Dale Workforce Solutions is hiring: Technical Writer in Jersey City position at Dale Workforce Solutions?
Technical WriterLocation : Boston / New Jersey- HybridThe Client Digital Assets Team is seeking a detail-oriented Technical Writer to join our team. The ideal candidate will be responsible creating, editing and maintain high-quality documentation that communicates complex technical information clearly and concisely to a variety of audiences. This role requires collaboration with subject matter experts, product managers, engineering team, and other stakeholders to ensure accurate and accessible content.Key Responsibilities : ▸ Provide expertise and guidance and best practices on product documentation set up for commercial purposes▸ Review existing documentation related to product and applications and identify areas of improvement for our documentation strategy▸ Work with UX team to optimize the setup of documentation on Resource Hub▸ Work with Product, engineering and commercial teams to generate content and publish product requirements, operational flows, user and technical related material▸ Establish standardized process and templates where possible for the efficient delivery of a consistent library of documentation for LedgerScan, CMP and Factory to include the following (not limited) : ▸ Product architecture diagram▸ User Guide▸ Production functional features▸ PIs and EndPoints (where applicable)▸ BIs and Scripts (where applicable)▸ Workflow Diagrams▸ Infrastructure Requirements▸ Deployment Diagrams▸ ssist with content generation and production of documents as necessary▸ ssist in creating content strategies and documentation plans to support product development.▸ Collaborate with cross-functional teams to understand end-user needs and incorporate feedbackSkills and Experience Required- 5 years of experience as a Technical Writer, with a focus on API and ABI documentation- 2 years of experience in a software development role- Experience with legacy financial institutions technology and API integration architecture.- Experience with Blockchain and Web3 technologies.- Strong understanding of APIs, RESTful web services, and programming concepts- Proficiency with various authoring, CMS, and task management tools- Familiarity with API documentation tools, such as Swagger, Postman, or similar.- Proficiency with Confluence, JIRA, and JSON.- Basic diagramming skills using tools like draw.io, Miro or similar.- Experience using tech stacks like Python, MongoDB, CDC, and Kafka- Experience working in a fast-paced, dynamic environment.- Strong time management skills.- Ability to thrive in an environment that grants you a lot of autonomy to explore creative solutions.
