What are the responsibilities and job description for the Cashier/Customer Service/Warehouse position at Dales Town and Country?
Job Summary
We are seeking a motivated and friendly Customer Service Associate / Cashier to join our team. In this role, you will be the first point of contact for customers, providing exceptional service while handling transactions efficiently. Your ability to communicate effectively and create a welcoming atmosphere will contribute to a positive shopping experience in our pet store.
Duties
- Greet customers warmly and assist them with inquiries regarding products and services.
- Operate the cash register accurately, handling cash transactions and credit card payments with attention to detail.
- Provide product demonstrations to enhance customer understanding and promote sales.
- Maintain a clean and organized checkout area while ensuring all merchandise is well-stocked.
- Communicate effectively with team members and customers, utilizing strong phone etiquette when necessary.
- Assist in resolving customer complaints or concerns promptly and professionally, ensuring customer satisfaction.
- Support retail sales efforts by actively promoting products and services available in the store.
- Collaborate with colleagues to ensure smooth operations during busy periods.
Qualifications
- Previous experience in PET retail sales or customer service is preferred.
- Strong communication skills, both verbal and written; bilingual abilities are a plus.
- Familiarity with cash handling procedures and experience operating a cash register is advantageous.
- Ability to demonstrate products effectively and engage customers in conversation about their needs.
- Excellent phone etiquette for handling customer inquiries over the phone.
- A positive attitude, strong work ethic, and willingness to learn new skills in a fast-paced environment.
- Must be able to work flexible hours, including evenings and Saturdays as needed.
Job Type: Part-time
Pay: $18.00 - $20.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Evening shift
Work Location: In person
Salary : $18 - $20