What are the responsibilities and job description for the Sales Associate I position at Dallas Area Habitat for Humanity?
Since incorporation in 1986, Dallas Area Habitat for Humanity and its contributors have served over 1600 families and have served as a catalyst for the revitalization of more than 25 communities. Our dream is to not simply build one home at a time, but to transform and nurture communities where our success is only limited by our ability to dream and imagine.
Position Overview
The primary task of the P/T Sales Associate is to provide service through the timely and accurate processing of customer transactions; provides general clerical and customer service support in the collection, verification and balancing of cash and credit receipts; provides effective and efficient accounting and revenue receipt support as assigned; provides professional, effective and efficient assistance to the general public. Receives daily direction from the Store Manager or Assistant Store Manager. Provides special assistance to the Store Manager, Assistant Manager, and Sales Associates as required for the proper functioning of their positions.
Job Responsibilities:
- Greet and assist customers; answer questions and provide information to the public.
- Collect and process customer transactions (credit, cash, check, etc.); assist in sorting and balancing receipts and payments; encode payments with proper accounting category; verify account information as requested.
- Prepare and balance cash register receipts daily; prepare cash for next business day.
- Accurately verify merchandise quantities, descriptions, and costs.
- Answer questions and provide information to the public; refer customer complaints and questions to appropriate department or staff member for resolution.
- Provide clerical support to assist designated staff in the completion of his/her duties and responsibilities.
- Other duties as assigned.
- Work amicably and communicate well with assigned volunteers.
- Be a positive representative of Dallas Area Habitat for Humanity, which includes maintaining knowledge of FAQ’s about Dallas Habitat and the ReStore.
- High School Diploma and College degree or equivalent High school diploma or GED.
- Six months experience in cash management, bookkeeping or similar work.
- Demonstrated experience in a customer relations setting.
- Knowledge of building products and departments where products are located.
- Knowledge of proper public contact and telephone etiquette.
- Knowledge of modern office procedures, methods and equipment.
- Knowledge of general bookkeeping practices.
- Knowledge and acceptance of the mission of Habitat for Humanity.
- Pleasant speaking voice and articulation.
- Ability to lift up to 35 pounds
- Valid Texas driver’s license and clear driving record required
