DART Police Telecommunicator

General Summary :

Performs telecommunication services for the department. Types all information into applicable system.

Essential Duties and Responsibilities :

• Receives requests for police services from DART bus dispatchers, rail controllers, bus and rail operators, or other sources. Dispatches calls for service, according to priority using a two-way radio, to the nearest available field element within a geographical area of responsibility. Â
• Serves as communications link between DART Police and local 911 operators, and with police and emergency dispatchers in other agencies. Processes requests from field elements for assistance including but not limited to calling for local police, ambulance, fire department or other services.Â
• Records and maintains police logs, reports, statistics, activity or other documents and files. Prepares a variety of reports for management review. Coordinates police telecommunication activities with other DART operations.Â
• Monitors radio transmissions, assignments, markouts, and activity.
• Receives requests for, and provides to DART Police information from the North Central Texas Crime Information Center (NCTCIC), and from the National Crime Information Center (NCIC) and Texas Crime Information Center (TCIC) through the Texas Law Enforcement Telecommunications System (TLETS).
• Participates in emergency drills such as fires, evacuations, power failures, bomb threats, hazardous spills, hostage situations, etc.
• Performs other related duties as assigned.

Minimum Knowledge, Skills, and Abilities Required :

Note :   An equivalent combination of related education and experience may be substituted for the below stated minimums excluding High School Diploma, GED, Licenses, or Certifications.

Working Conditions :

Works in an environment where there is minimum exposure to dust, noise, or temperature. May be moderately exposed to unpleasant working conditions to include dust, noise, temperature, weather, petroleum products, and chemicals, while visiting DART's operating facilities, assuming the incumbent is observing all policies and procedures, safety precautions and regulations, and using all protective clothing and devices provided.

Note :   The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. The statements are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may perform other duties as assigned.

DART is proud to be an Equal Employment Opportunity Employer, supporting diversity in the workplace. M / F / D / V

Open until qualified applicants are identified.

JR102378