What are the responsibilities and job description for the Admin Assistant / Dispatcher position at Dallas County Recovery?
Dallas County Recovery in Dallas, TX, is looking for one full-time admin assistants/dispatchers to join our 1st shift staff from 6:00 A.M. - 2:00 P.M. MUST be available to work weekends.
INTERVIEW WILL BE CONDUCTED IN FT WORTH 76112.
Our ideal candidate is attentive, motivated, and hard-working.
Responsibilities
- Respond to all customers in a friendly and professional manner
- Answering phones / taking messages
- Replying to emails / Checking over flagged emails
- Releasing vehicles / Dispatching space calls / Entering PD numbers / Speaking with other impounds & tow companies
- Inputting tickets into our online databases (Omadi / H4)
- Checking online portal daily for new permit requests / Email final notices to residents who have not sent required documents
- Registering residents to correct apartments / Sending resident applications
- Walking residents through online permit requests / making an account / online visitor permits
- Speaking with leasing agents and office personnel
- Clean work area as needed to maintain a tidy work environment
Qualifications
- Bilingualin Spanish preferred
- Exceptional attention to detail
- Ability to organize and create orderly systems
- Experienced in computer technology, including Excel, Word, Google, and Outlook. If not, this is okay; we can also teach you.
- Friendly attitude even when dealing with disgruntled customers
- Responsible and proven ability to maintain scheduling commitments
- Ability to problem solve quickly concerns customers may have
- Good communication skills with customers
- Able to obtain a VSF license
- Reliable transportation
We are looking forward to hearing from you.
Job Type: Full-time
Pay: $14.00 per hour
Expected hours: No less than 40 per week
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Every weekend
- Morning shift
- Rotating weekends
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Required)
- Administrative Assistants & Receptionists: 1 year (Required)
Language:
- Spanish (Required)
Shift availability:
- Overnight Shift (Required)
Ability to Commute:
- Dallas, TX 75227 (Required)
Ability to Relocate:
- Dallas, TX 75227: Relocate before starting work (Required)
Work Location: In person
Salary : $14