What are the responsibilities and job description for the Information Technology Intern position at Dallas Mavericks?
POSITION SUMMARY:
The Dallas Mavericks are seeking a dynamic and motivated Technology Department Intern to join our team. This intern will have the opportunity to gain hands-on experience in various aspects of our technology operations, contributing to real projects and learning from seasoned professionals.
LENGTH OF INTERNSHIP:
- June 2 – July 31, 2025. (Duration may change because of performance and/or business needs).
- Mandatory In-Person Internship Development Session. (Every Monday)
- Must be able to work 29 hours per week (3-4 day/wk.), which may include nights and weekends as needed.
JOB FUNCTION:
- Provide first-level technical support to staff, troubleshooting hardware, software, and network issues.
- Assist with the installation, configuration, and maintenance of desktops, laptops, printers, and other IT equipment.
- Support system upgrades, patches, and routine maintenance activities.
- Document IT processes, procedures, and troubleshooting steps for future reference.
- Help maintain inventory and track IT assets across the organization.
- Collaborate with the IT team on special projects, such as system migrations or technology rollouts.
- Assist in setting up and maintaining technology for events, including game-day operations and special initiatives.
- Perform basic network troubleshooting and escalate complex issues as needed.
REQUIRED SKILLS AND ABILITIES:
To perform this role successfully, an individual must be able to perform each essential job function as well as the following:
- Basic understanding of IT concepts, including hardware, software, and networking.
- Proficiency in Microsoft Office Suite; familiarity with operating systems such as Windows and macOS.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
Preferred Skills:
- Familiarity with IT support tools, such as ticketing systems or remote desktop software.
- Basic knowledge of cybersecurity principles.
- Experience with cloud platforms (e.g., Microsoft 365) is a bonus.
EDUCATION AND EXPERIENCE:
- Must be a current college Sophomore, Junior, or Senior majoring in Information Technology, Computer Science, or a related field.
If applying for college credit you must be able to provide proof that credit will be earned toward your course of study (from school/registrar).
JOB TYPE: Summer Internship
EEO: Administrative Support Workers
The Dallas Mavericks provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
