Junior Multimedia Technology Specialist

Description

Reports to: Senior Multimedia Technology Specialist

Department: Information Technology and Digital Media

Level: Entry level

Classification: Exempt, Full-time

Benefits: Full museum benefits

Schedule: Non-standard hours; must be able to work flexible hours including potential mornings, evenings, and weekends.

Salary Range: Commensurate with experience

Mission: The Dallas Museum of Art is a space of wonder and discovery where art comes alive.

The DMA will:

• Place art and our diverse communities at the center around which all activities radiate.
• Pursue excellence in collecting and programming, present works of art across cultures and time, and be a driving force in contemporary art.
• Strengthen our position as a prominent, innovative institution, expanding the meaning and possibilities of learning and creativity.

Scope of the Position:

The Junior Multimedia Technology Specialist assists with multimedia and audio-visual support for special events, concerts, performances, lectures, presentations, and film programs for internal and external events at the Museum. This position works alongside an AV team that supports all audio-visual needs for museum events.

Duties and Responsibilities:

• Assist with installing, operating, and taking down all aspects of audio-visual/sound support for Museum programs and events.
• Assist DMA curators and visiting artists/performers to best suit their AV needs, including display adjustments e.g. calibrating color contrast, balance, and exposure.
• Aid staff, guests, clients, and presenters with any difficulties relating to use of Microsoft Teams, Zoom, or related software needed for virtual events and recordings.
• Provide technical assistance towards in-person and teleconferenced live streaming events.
• Aiding in teleconference meetings across varied software, ensuring proper connectivity and audio-visual setup for internal and external participants.
• Help maintain all Audio-Visual and IT hardware and software in Cook Boardroom, Dozier Study Room, Classroom B, Founder’s Room, and AV storage rooms.
• Equipment management regarding fire safety practices, trip hazards, visual and auditory obstructions.
• Support both internal and external stakeholders of the museum to ensure maximum production value for all events.
• Operate the theatre booth including film, video, DVD, and digital formats.
• Assist in operating audio and lighting during live presentations.
• Maintain and focus projectors regularly and prior to all relevant events.
• Maintain and control inventory of multimedia equipment.
• Provide technical assistance towards setup for meetings, presentations, and training.
• Participate in weekly department logistics and meetings.
• Work closely with AV team, all departments, and museum staff in event coordination.
• Work closely with Museum catering staff in the event coordination of private events.
• Additional duties as assigned.

Requirements

Skills, Experience, and Certifications:

• 1 years of professional audio-visual/sound technician experience.
• 1 years of experience with live music events.
• Proficiency in Windows and MacOS platforms, including PowerPoint and Keynote.
• Basic knowledge of audio and visual documentation and duplication techniques.
• Familiar with networking and Information Technology practices.
• Must possess excellent organizational and communication skills.
• Ability to lift 75 pounds.

Key Qualifications:

• Ability to set up, adjust, maintain, and troubleshoot a variety of audio-visual and computer presentation equipment.
• Ability to handle technical needs for live presentations, lectures, and performances.
• Ability to work with telecommunication and networking equipment.
• Ability to work collaboratively to solve technical problems often under challenging time constraints and conditions.
• Ability to work effectively using a personal computer for extended periods of time.
• Ability to remain standing for extended periods of time.
• Ability to work long hours and adapt to dynamic and unpredictable schedules.
• Ability to work well with the public, including outside presenters.
• Ability to work independently under pressure.
• Ability to independently manage one’s time and support multiple projects simultaneously.
• Assertive, diligent, and responsive when it comes to discussing, instructing, and aiding partner Technology groups, multiple departments, and managers.

Our Core Values 

• Act with Integrity: We are honest and ethical. 
• Build Inclusivity: We create spaces where everyone can feel like they belong. 
• Communicate Respectfully: We listen intentionally and advocate for diverse perspectives. 
• Embrace and Drive Change: We are innovative, creative, and solutions driven. 
• Foster Connections: We collaborate around shared goals. 
• Maintain Balance: We encourage ourselves and each other to reflect and recharge. 
• Remain Curious: We pursue personal and professional learning. 

Equity, Diversity, and Inclusion

The Dallas Museum of Art fosters equity, celebrates diversity, and supports inclusion. We acknowledge that diverse backgrounds and voices of visitors, volunteers, trustees, staff, and communities represented in the collection make us stronger and better equipped to make positive impacts locally, nationally, and internationally.

Equity 

Society’s historical legacies and systemic barriers have created disparities in the communities we serve. Knowing this, we strive to expand and enhance arts opportunities for all.

Diversity 

Many factors—including but not limited to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, veteran status, disability, genetics, economic backgrounds, and experiences—make individuals and groups unique. Our goal is to ensure visitors, volunteers, trustees, staff, and collections reflect this diversity.

Inclusion 

We commit to listening to and learning from diverse voices and perspectives. We create a vibrant and accessible social space that encourages dialogue and the exchange of ideas through arts and culture.

EOE 

The Dallas Museum of Art is committed to building a culturally diverse staff and is an Equal Opportunity Employer. The DMA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.