What are the responsibilities and job description for the Ticket Sales Internship (Summer 2025) position at Dallas Stars Hockey Club?
JOB SUMMARY: This position is primarily responsible for making outbound sales calls, working Stars home games, or other miscellaneous tasks at the sole discretion of Ticket Sales & Service leadership team.
ESSENTIAL FUNCTIONS:
- Outbound sales calls to generate sales leads and identify new customers
- Maintain electronic account records for the upkeep of customer relationship management database
- Attend and work various duties at all Stars home games
- Attend and work various duties at Stars Ticket Sales & Service events
- Administrative responsibilities as needed
- Data collection, analysis, entry, and reporting as needed
JOB QUALIFICATIONS:
- Excellent customer service, communication, and interpersonal skills
- Ability to work flexible hours
- Strong written, verbal & presentation skills
- Ability to effectively use Microsoft Word, Power Point & Excel
WHAT YOU WILL LEARN:
- The steps of the sales cycle
- How to use sales software programs such as Archtics and CRM
- How to assist with lead generation, prospecting, calling members/leaders of groups associated with theme nights, order entry and ticket delivery
- How to interact with customers on game nights, including assisting with in-game recognition/receptions and pre and post-game fan experiences
- How to promote the Dallas Stars at various events
Physical Demands and Working Environment:
While performing the duties of this job, the employee is required to stand, walk, sit, use hands and fingers, handle objects and office tools, reach, balance, stoop, kneel, crouch, talk, and hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The employee is exposed to both office and arena environments, with noise levels ranging from moderate to quite loud.
* This job description does not contain a comprehensive listing of activities, duties, or responsibilities. Other tasks and duties may be assigned as needed.
