What are the responsibilities and job description for the Director of Regional Operations position at Daltile?
- Identify opportunities for process improvements and lead initiatives to enhance operational efficiency and effectiveness.
- Collaborate with senior leadership to align operational activities with the overall business strategy.
- Analyze existing operational processes and workflows to identify bottlenecks, inefficiencies, and areas for improvement.
- Implement lean methodologies and best practices to streamline operations and reduce waste.
- Develop and maintain standard operating procedures (SOPs) to ensure consistency and quality.
- Monitor key performance indicators (KPIs) to track operational performance and identify trends.
- Conduct regular performance reviews and provide insights and recommendations to senior leadership.
- Implement corrective actions and continuous improvement plans based on performance data.
- Optimize resource allocation to ensure efficient use of manpower, materials, and equipment.
- Develop and manage budgets for operational activities, ensuring cost-effective operations.
- Monitor and control operational expenses to stay within budgetary limits.
- Ensure that all operational processes meet quality standards and regulatory requirements.
- Implement and maintain quality management systems to track and monitor product and service quality.
- Lead root cause analysis and corrective action processes to address quality issues.
- Work closely with other departments, such as Finance, Marketing, and R&D, to support cross-functional initiatives.
- Facilitate communication and collaboration between different teams to ensure alignment and coordination.
- Participate in cross-functional projects and provide operational insights and expertise.
- Identify potential risks and develop mitigation strategies to minimize operational disruptions.
- Implement safety and compliance programs to ensure a safe working environment.
- Monitor and address operational risks and issues proactively.
- Prepare regular reports on operational performance, including key metrics, trends, and improvement initiatives.
- Maintain accurate records of operational activities, projects, and outcomes.
- Provide detailed analyses and reports to senior leadership as needed.
- Perform other duties as needed.
Required Experience and Education:
- A bachelor’s degree in a related field preferred.
- 8-10 years’ relevant experience OR equivalent combination of education and experience.
Competencies:
- Requires specialized depth and/or breadth of expertise in own job discipline or field.
- Recognized cross-functionally as an expert within one or two subject matter areas.
- Excellent communication, problem-solving, and organizational skills.
- Able to multitask, prioritize, and manage time effectively.
- High level of integrity and discretion in handling sensitive and confidential data.
- Proficient in using Microsoft Office Suite products.
- Flexible attitude, adaptable to change, team player, and able to handle multiple projects at once.
- High degree of professionalism, judgment, maturity, and resourcefulness in the absence of formalized guidelines and procedures.
Other Pertinent Job Information:
- Temporary indirect reporting relationships may exist while working as a Project lead. May be required to act in a senior role, providing task-related advice and direction to junior team members.
- The ability to lift 50 pounds regularly.
We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement.
About Daltile:
Dal-Tile is the largest manufacturer and marketer of ceramic, porcelain, glass and metal tile as well as natural stone, large format slab and countertop products used in residential and commercial spaces across North America.Under its three powerhouse brands — Daltile, Marazzi and American Olean — Dal-Tile leads the industry in both design and product innovation, and is committed to incorporating environmentally-friendly materials, processes, and products throughout its organization.Dal-Tile has more than 9,500 employees in North America and sells its products through a network of more than 300 company-owned sales service centers, stone slabyards and design studios that service a robust network of trade customers. Dal-Tile products are also sold through independent flooring retailers, independent distributors and leading home center retailers nationwide.Founded in 1947 and headquartered in Dallas, Dal-Tile is a division of Mohawk Industries, the leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world.For more information on Dal-Tile and Mohawk Industries, please visit mohawkind.com. For product information, visit daltile.com, marazziusa.com, and americanolean.com.
