What are the responsibilities and job description for the Regional Showroom Manager position at Daltile?
Duties and Responsibilities of the Position:
- Develop, execute, and monitor strategies to drive Showroom traffic and lead generation growth, measured by defined metrics annually.
- Work closely with all internal teams to maximize sales revenue, enhance the customer experience, and ensure consistent brand representation across all showrooms in assigned region.
- Travel throughout assigned region to ensure design consultants achieve objectives, drive new business, and build customer relationships in their assigned market.
- Train, mentor, and coach team members in all areas of job-specific responsibilities including selling, presentation skills, product knowledge, new product launches, sample management, internal procedures, specific customer programs, and best practices in relation to sales and showroom development.
- Provide leadership, clearly defined goals, and direction to design consultants in the pursuit of showroom objectives.
- Maintain frequent communication with senior leadership and sales management so that lines of to achieve market goals.
- Review showroom metrics including showroom traffic, consultant appointments, lead to order generation, social media engagement, and hosted events.
- Achieve revenue, budget, and other business objectives for assigned region.
- Collaborate with design consultants in driving traffic through strategic showroom events, marketing, and social media to meet requirements and optimize showroom exposure.
- Attend industry related events to network and promotes showrooms.
- Monitor the proper operations and merchandising of showroom and reports showroom compliance.
- Perform other duties as needed.
Required Experience and Education:
- Bachelor’s degree in a related field preferred.
- 8-10 years’ relevant experience OR equivalent combination of education and experience.
- 3-5 years of management experience.
Competencies:
- Develops intermediate understanding of people management practices and managing small teams of direct reports.
- Emerging understanding of broader organizational context and goals.
- Focused on and responsible for their team's productivity and collective impact.
- Excellent communication, problem solving, and organizational skills.
- Able to multitask, prioritize, delegate, and manage time effectively.
- High level of integrity and discretion in handling sensitive and confidential data.
- Proficient using Microsoft Office Suite products.
- Flexible attitude, adaptable to change, team player, and able to handle multiple projects at once.
- High degree of professionalism, judgment, maturity, and resourcefulness in the absence of formalized guidelines and procedures.
Other Pertinent Job Information
- This employee will be responsible for direct reports.
- The ability to lift 50 pounds regularly.
About Daltile:
Dal-Tile is the largest manufacturer and marketer of ceramic, porcelain, glass and metal tile as well as natural stone, large format slab and countertop products used in residential and commercial spaces across North America.Under its three powerhouse brands — Daltile, Marazzi and American Olean — Dal-Tile leads the industry in both design and product innovation, and is committed to incorporating environmentally-friendly materials, processes, and products throughout its organization.Dal-Tile has more than 9,500 employees in North America and sells its products through a network of more than 300 company-owned sales service centers, stone slabyards and design studios that service a robust network of trade customers. Dal-Tile products are also sold through independent flooring retailers, independent distributors and leading home center retailers nationwide.Founded in 1947 and headquartered in Dallas, Dal-Tile is a division of Mohawk Industries, the leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world.For more information on Dal-Tile and Mohawk Industries, please visit mohawkind.com. For product information, visit daltile.com, marazziusa.com, and americanolean.com.