What are the responsibilities and job description for the Strategic Account Manager position at Daltile?
Primary Objective
Major Function and Scope:
- Research, analyzes, and develops effective MSA / market segment sales strategies.
- Help achieve desired sales increase over prior year in strategically assigned Regional MSA markets.
- Develops strong business relationships with specified accounts, Builder / Dealer / Contract Installers.
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Works closely with designated business opportunities to:
- Develop account relationships to become preferred supplier.
- Develop sales growth strategy with account key decision makers.
- Develop and manage product sales mix to maximize sales, and profit, and eliminate competition.
- Train and develop Daltile account sales staff on programs and products to effectively support and penetrate target customers/business segments.
- Develop & implement display presentations and enhance merchandising of Dal-Tile products to achieve maximum sales results.
- Defines goals and objectives and communicates objectives on a regular basis. Measures Sales performance against objectives established for Regional target MSA’s.
- Communicates with Architectural Sales Representatives, Dealer Sales Representatives, Regional Sales Management, Corporate Management, SSC Managers by providing current information regarding Market and account-specific programs.
- Communicates and works closely with Regional and Corporate Management to maximize market penetration and margin potential for the Mohawk Group.
- Helps to trains Sales/Architectural Representatives on buying group programs, customer incentive programs, and promotions where necessary.
- Communicates and coordinates activities with Marketing and Product Planning associates.
- Performs other assigned duties as required to support Corporate and Regional Objectives.
Experience and Knowledge Required:
- Bachelor’s Degree, or equivalent working experience.
- Extensive working knowledge of the Commercial end-user and developer market.
- 4 years of related sales account management and industry experience.
- Resides in territory.
- Proven market knowledge and success with clients while in a similar role.
Competencies:
Other Pertinent Job Information:
About Daltile:
Dal-Tile is the largest manufacturer and marketer of ceramic, porcelain, glass and metal tile as well as natural stone, large format slab and countertop products used in residential and commercial spaces across North America.Under its three powerhouse brands — Daltile, Marazzi and American Olean — Dal-Tile leads the industry in both design and product innovation, and is committed to incorporating environmentally-friendly materials, processes, and products throughout its organization.Dal-Tile has more than 9,500 employees in North America and sells its products through a network of more than 300 company-owned sales service centers, stone slabyards and design studios that service a robust network of trade customers. Dal-Tile products are also sold through independent flooring retailers, independent distributors and leading home center retailers nationwide.Founded in 1947 and headquartered in Dallas, Dal-Tile is a division of Mohawk Industries, the leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world.For more information on Dal-Tile and Mohawk Industries, please visit mohawkind.com. For product information, visit daltile.com, marazziusa.com, and americanolean.com.
