What are the responsibilities and job description for the Account Supervisor, Account Management position at Dalton?
At Dalton, we’re a driven bunch. We tackle problems head on but we’re not headstrong. We like to work. We like each other. And helping our clients win. Breakthrough branding, eye-catching content or powerful media coverage-we have the capabilities to meet any need or challenge. Curious, honest, open and brave- its why we say, we get people.
We’re looking for an Account Supervisor to join our team and lead the charge on some of our most exciting client projects. This role is perfect for a strategic thinker who is passionate about building relationships, driving creative work that delivers results, and leading teams to success.
What you’ll be doing in the role:
- Serve as the primary point of contact for clients, building trust and ensuring that creative campaigns align with their goals and brand vision
- Collaborate with creative, digital, social, and media teams to develop and implement integrated campaigns that make an impact
- Mentor and guide account managers and coordinators, fostering a supportive and growth-minded environment.
- Push for innovative ideas that break through the noise and deliver measurable results
- Leverage market insights and cultural trends to keep your clients ahead of the curve
- Ensure projects are executed on time and on budget while maintaining top-notch quality
What you’ll bring to the role:
- Five to seven (5-7) years of experience in an agency account management, leading accounts and integrated campaigns.
- Bachelor’s Degree in PR, Communications, Marketing, or relevant field
- Proven track record in managing teams and inspiring others to do great work
- Experience working within Advantage, project management software (preferred)
- Recognized by clients/internal teams as a forward-thinking brand strategist
- Excellent communication skills and the ability to build strong client relationships
- Strong project management, attention to detail skills, and the ability to pivot when needed
- We are looking for local talent or willing to relocate to Jacksonville, FL
Why Dalton?
- Flexible, hybrid work environment. 4 days in-office; 1 day remote of your choosing
- Generous PTO and wellness benefits
- Pet friendly offices (bring your bestie to work)
- Opportunity to work with a diverse group of clients and exciting brands
- A creative and collaborative culture that values your voice and values work-life balance
- Team bonding events and community involvement initiatives
- Passionate team that loves what we do (and has fun doing it!)