What are the responsibilities and job description for the Salesforce Account Manager position at Damco Solutions?
Location - Bay Area, CA
Job brief
We are looking for an Account Manager to create long-term, trusting relationships with our customers. The Account Manager's role is to oversee a portfolio of assigned customers, develop new business from existing clients, and actively seek new sales opportunities.
Responsibilities
- Responsible for developing and managing client relationships, business strategy, and growth, P&L management, solutions, and delivery
- Lead account strategy and planning and identify opportunities for growth in the account.
- Build and maintain strong, long-lasting client relationships
- Negotiate contracts and close agreements to maximize profits
- Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Clearly, communicate the progress of monthly / quarterly initiatives to internal and external stakeholders
- Develop new business with existing clients and / or identify areas of improvement to meet sales quotas
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
- Prepare reports on account status
- Collaborate with the sales team to identify and grow opportunities within the territory
- Assist with challenging client requests or issue escalations as needed
Requirements
Basic qualifications : BA / BS degree in Business Administration, Sales, or relevant field.
